2013-04-22 08:37 AM
We just finished a POC of balance, with a temporary license based on capacity. Our licenses we purchased are per Controller and I have applied them to each controller. Balance isnt automagically picking up the new license, and under Admin->License I see no option to change license type, only to apply a new capacity license. Anyone know if this is going to require a redeploy of the OVA? Or if i can change this within the Appliance somehow? I really do not want to reconfigure everything.
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2013-04-22 09:01 AM
Here is what I see for options under the license page. What does yours look like? I know there were some problems in the past with expired capacity licenses not changing so I'm wondering if that is what you are running into?
2013-04-22 09:12 AM
Looks like it picked up, but still shows the cap license as well. I’m
assuming once that runs out hopefully it will keep on trucking.
Franklin American Mortgage Company
501 Corporate Centre Dr.
Franklin, TN 37067
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2013-04-22 09:17 AM
Yes. You should be good to go because it detected the license on the controller. When the POC capacity license expires it won't interfere with your collections. I'm not sure there is a way in the product today to remove the capacity license but it was being discussed so let me see where that stands.