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DFM eventd failed to start

After installing the latest OnCommand Core Package, both eventd and monitor processes are not starting.  

My installation is on CentOS 7 server and IPv6 is disabled.  We have 25GB of disk space available so disk space is not any issue.

Is there anything else I should look into to resolve this issue?

 

The eventd log reported the below error.

Apr 20 15:11:16 [dfmeventd: INFO]: [6481:0x7fc50ce98740]: starting event service

Apr 20 15:11:16 [dfmeventd:ERROR]: [6481:0x7fc50ce98740]: eventd could not find port to listen in range 49152-65535 after 25 retries

Apr 20 15:11:16 [dfmeventd:ERROR]: [6481:0x7fc50ce98740]: Could not initialize server socket

 

The monitor log reported below.

Apr 20 15:11:16 [dfmmonitor: INFO]: [6482:0x7f941fc33740]: Starting monitoring.

Apr 20 15:11:16 [dfmmonitor:ERROR]: [6482:0x7f941fc33740]: Error while sending event dfm.license.limit:ok: Cannot contact the event server

Apr 20 15:11:16 [dfmmonitor:ERROR]: [6482:0x7f941dfe2700]: monitor could not find port to listen in range 49152-65535 after 25 retries

Apr 20 15:11:16 [dfmmonitor:ERROR]: [6482:0x7f941dfe2700]: Could not initialize server socket

Apr 20 15:11:16 [dfmmonitor: WARN]: [6482:0x7f941e6e9700]: Did not check for generationID as sql service was not started.

Apr 20 15:11:16 [dfmmonitor:ERROR]: [6482:0x7f941e6e9700]: Error allocating statement: (0) 

Apr 20 15:11:16 [dfmmonitor:ERROR]: [6482:0x7f941e6e9700]: Could not list capabilities as database was not available

Apr 20 15:11:16 [dfmmonitor:ERROR]: [6482:0x7f941e6e9700]: Error allocating statement: (0) 

 

 

# dfm service list

sql: started

webui: started

http: started

eventd: not started

monitor: not started

scheduler: started

server: started

watchdog: started

 

Much appreciated any help on it.

 

Re: DFM eventd failed to start

Hi,

 

You are probably hitting bug http://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=613157

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

Re: DFM eventd failed to start

Am also facing the same issue but the link not provided any troublshoot step and I raiced a case with vendor as well.I did not get any support
Could you help me on this bug fix.

Re: DFM eventd failed to start

 

Sahana -

 

I went to review the bug with the link and was very surprised to find no detail on it !

My access level on support and field portal is 'NetApp Partner'.

Was very surprised to see no details ?

 

eventd process not starting seems to be a severe error.

 

Might you or any other resource be able to share more info towards resolution of this ?


I hope this response has been helpful to you.

At your service,

Eugene E. Kashpureff, Sr.
Independent NetApp Consultant http://www.linkedin.com/in/eugenekashpureff
Senior NetApp Instructor, Fast Lane US http://www.fastlaneus.com/
(P.S. I appreciate 'kudos' on any helpful posts.)


Highlighted

Re: DFM eventd failed to start

Hi,

 

The bug link does not have much info. However try disabling ipv6 on DFM. See if it helps.

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.