2014-02-12 07:20 AM
I have installed and configured UM Core Package 5.2 on Windows Server 2008 R2 with SP1. I have excluded the extensions/folder and applications(exe) of DFM on Symantec AV.
I am trying to share any report. It is showings the following error:
"Unable to share the report: Could not run the report storage-systems-report(36). Please refer dfm and dfm server logs for more detailed information.
I checked the dfm server log and I saw the following error :
Feb 12 17:01:55 [dfmserver: INFO]: [2260:0xbe8]: Checking local groups for user Domain\username: Windows account "username" does not exist on system "DFM_Host_Name".
Feb 12 17:01:55 [dfmserver:ERROR]: [2260:0xbe8]: http_open_url_socket failed with return value -5. Please validate dfm http and webui services are running correctly.
OS : Microsoft Windows Server 2008 R2 Service Pack 1 (Build 7601) x64 based
Data ONTAP Operating Mode: 7-Mode
Version : 220.127.116.1133 (5.2)
Browser : Firefox 19
Is there any idea?
Solved! SEE THE SOLUTION
2014-02-13 01:37 PM
Please open a support case and refer to Bug 747520. You will want to include a DFMDC output to provide the UM logs.
2014-03-08 01:59 PM
Ultimately, I have solved the issue. After DFM installed, I had disabled the HTTP connection for unsecure connection, only HTTPS is active. Probably DFM uses http connection for internal communication. I have enabled HTTP , the problem was solved. Now I can share/export any reports.
Commands are below to this issue :
dfm option set httpEnabled=Yes
dfm service stop webui
dfm service start webui
dfm service stop http
dfm service start http