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DFM so s...l...o...w....when working with alarms

In the latest version of OnCommand (5.1) when creating or editing alarms it is taking over 1 minute after pressing "finish"/"save" etc to create or alter an alarm, It does this at CLI or GUI, and within performance advisor the problem occurs as well.

I have had a quick look at the logs but cant see anything obvious.

I have 5 different OnCommands installed, and I have seen this before on another instance. In the last 6 months I have built 3 instances and it behaved like this on two of them, while one was always fast to respond.

Any idea where to start looking?

Re: DFM so s...l...o...w....when working with alarms

Further to this, even going to into perf advisor and selecting "setup" -> "Alarms" it takes over a minute for the defined alarms to appear in the list....

Re: DFM so s...l...o...w....when working with alarms

Have you met installation requirement as per Netapp Recommendations for Oncommand? Also  you can check for Performance Advisor data size, it may respond slow, if it's bigger in size.

Re: DFM so s...l...o...w....when working with alarms

this is a new install with a blank database, a VM, 4GB RAM and 2vCPU, same as all my other installs.

Re: DFM so s...l...o...w....when working with alarms

Hi Ben,

             To really understand whats going on, can you give us an output of dfm diag and upload to same to understand how this server is being used ?

Also can you check if multiple virutal cpus are causing any perofrmance issues?

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1005362

You said, 5 DFM server are they all talking to the same set of controllers ? If so you may have to tone down some of the monitoring intervals.

Regards

adai

Re: DFM so s...l...o...w....when working with alarms

I have tried dropping the VM back to 1 vCPU and it made no difference to the problem.

My 5 DFM machines are monitoring 5 different arrays in completely separate infrastructures. I have attached dfm diag output.

Re: DFM so s...l...o...w....when working with alarms

Hello Ben,

There are few areas to investigate when noticing slowness in the NMC.  Since this is a new installation (not a restored db backup) we will rule out large perf data files as a cause of the slowness.

1) Are you observing this slowness in any other area of the NMC?  Any portions of the Web UI or OnCommand Console?

2) Where is the NMC installed in regards to the UM server it is communicating to?  Is it installed on the UM server?  The same subnet?  Across a WAN?

3) Are the CPU and memory resources for the UM VM reserved and not limited in any fashion? 

Thanks,

Kevin

Re: DFM so s...l...o...w....when working with alarms

1) not really, just when working with alarms. In the management console if I click "Set Up" and "Alarms" it takes a good 1-2 minutes just for the alarms to show up as a list...

2) locally on the server

3) no limits, no cpu or memory constraints or problems that I can see.

Re: DFM so s...l...o...w....when working with alarms

Hi Ben,

          I just took a look at the dfm diag, I see no issue

  1. Its a brand new/fresh setup
  2. Only 2 controllers
  3. Default Monitoring Intervals
  4. None of the object counts are even near any of the limits
  5. No protection only monitoring and performance advisor
  6. No db issues just 20MB

Pls see if there are any performance problems with VMware.

Also what you have in our Server resource( RAM) is the minimum requirement which should be fine for 2 controllers monitoring.But if possible try increasing it to 6 or 8GB and let us know if that alleviates the problem.

Regards

adai

Re: DFM so s...l...o...w....when working with alarms

I just tested creating an alarm using the NMC against a UM 5.1 7-Mode VM with 4 hosts and default monitors (no special VM reservations) and the alarm created in seconds.

Kevin