2013-01-11 06:21 AM
I have configured a datasource in sanscreen 6.1.3 to discover an EMC clar array. (latest navisphere version is installed in the sanscreen host)
I got the following error in Service insight
"Could not find Volume Name from UID on local machine"
Checked the acq logs for this particular datasource and see that recording-getall collects lot many details of the array.
Have one more question.
Can we discover the array with a remote host having navisphere. if so please let me know how to configure.
2013-01-11 12:58 PM
Ensure version 6.1.3 supports the version of the Clariion array and the version of Navisphere you are using. Support matrix via this link, http://support.netapp.com/knowledge/docs/olio/guid
If some features are not supported, then you may have to upgrade to a new version of SANscreen, called OnCommand Insight, to gain support.
In regards to the remote host having navisphere, what type of array is this? More information is needed.
2013-01-16 10:50 AM
The support matrix for SANscreen v6.1 http://support.netapp.com/NOW/knowledge/docs/olio/
Navisphere 7.31 is supported in version 6.3 called OnCommand Insight. You will need to upgrade SANscreen to gain support for this array and software combination.