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How to fix "Long running collector for STATISTICS"

Recently got an error on my Insight  Balance console that told me that my I had a Long running collector for STATISTICS:XXX.XXX.XXX.XXX.

Cant find any details on how to remedy this fault - anyone got any suggestions ?

Regards,

Richard

Re: How to fix "Long running collector for STATISTICS"

Pls turn OFF the following option  in your Storage Systems.

nfs.per_client_stats.enable

cifs.per_client_stats.enable

Regards

adai.

Re: How to fix "Long running collector for STATISTICS"

Thanks Adai,

Have checked both those options and they are both off.

Is there anyway to identify and "kill" this process  on the filer that does not involve shutting it down ?

Regards,

Richard

Re: How to fix "Long running collector for STATISTICS"

Hi Richard,

     Are you using Performance Adviser 4.0 or latter which support client stats ? But AFAIK PA does not collect client stats more than 90/60 seconds.Also have you enabled automated client stats collection in PA/DFM ? If so what is the version of your DFM.

Regards

adai

Re: How to fix "Long running collector for STATISTICS"

Hi Adai,

We are running OnCommand  Balance Version 4.0.0.1 and  OnCommand/DFM  5.0.1

autoClientStatEnabled is set to  No

Regards,

Richard

Re: How to fix "Long running collector for STATISTICS"

Hi Richard,

    AFAIK, these are things that trigger client stats. I don't know of anything other which triggers. I suggest you to work with support to nail down the issue.

Regards

adai

Re: How to fix "Long running collector for STATISTICS"

Were you able to find a resolution?

Re: How to fix "Long running collector for STATISTICS"

Not as yet , not worried too much as I am about to retire that storage system

Re: How to fix "Long running collector for STATISTICS"

This is a late reply, but if it only happened once, there is no need for concern. If it is repeating, you can reboot the Balance VA, and it should clear up.

If it continues after a reboot, please give support a call.

Regards,

Peter

Re: How to fix "Long running collector for STATISTICS"

       Thanks  - yes I done that