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No cluster license according to DFM?

Hi,

I found a weird issue today with all of our ONTAP 8.0 controllers.

When I Check Cluster Configuration from the Cluster Console in Operations Manager on any of my 8.0 controllers, I get the following warnings:

---

Software Licenses    
Error: <name> does not have a cluster license.
Error: <partner name> does not have a cluster license.
Action: Enable the cluster license on <name>.
Action: Enable the cluster license on <partner name>.

Error: The active/active controller may not fail over correctly.
---

However:

- proper cf license is entered

- cf status --> Cluster enabled, <partnername> is up.

- failover works fine

- my (only) ONTAP 7.3 active/active cluster doesn't display these warnings

- Cluster Console itself displays: Active/Active configuration enabled, <partner name> is up. Cluster enabled, <partner name> is up

- Diagnose Connectivity reports no issues

- I installed (and reinstalled) the ONTAP 8.0 DFM plugin

- the All Active/Active Controllers report does displays all controllers

That Operations Manager reports this issue isn't very problematic for us (we only found out about it today). However, we are just starting to use Provisioning manager and I'm unable to use provisioning policies with the Active/Active option checked since ProvMgr states that I don't have any Active/Active systems.

Does anyone have any suggestions?

Kind regards,

Bjorn

No cluster license according to DFM?

Did you figure this out?  Having the exact same issue with DFM and ONTAP 8.0.2.

No cluster license according to DFM?

Unfortunately, no. Even after upgrade to DOT 8.0.1P3. It seems you and me are the only ones experiencing this issue. :-S

Re: No cluster license according to DFM?

Hello Bjorn,

     The problem is not with your ONTAP version, but with Operations manager and hence provisioning manager ( they both use the same database). What is you DFM version that you are using? I believe this is one of the known issues and which has already been fixed in the latest version of DFM ( Now called OnCommand).

Provide the output of the commands:

1. dfm version

2. dfm about

Also its better to put question related to DFM or OnCommand in OnCommand Management Software portal to get quick responses. Here is the link

http://communities.netapp.com/community/products_and_solutions/storage_management_software?view=discussions&start=0

warm regards,

Abhishek

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

Re: No cluster license according to DFM?

Hi Abhishek,

I didn't realise I posted this in the ONTAP portal, so thanks for noticing!

>dfm version
dfbm.exe         4.0.2.7803 (4.0.2)
dfdrm.exe        4.0.2.7803 (4.0.2)
dfpm.exe         4.0.2.7803 (4.0.2)
dfm.exe          4.0.2.7803 (4.0.2)
dfmcheck.exe     4.0.2.7803 (4.0.2)
dfmconfig.exe    4.0.2.7803 (4.0.2)
dfmconsole.exe   4.0.2.7803 (4.0.2)
dfmmonitor.exe   4.0.2.7803 (4.0.2)
dfmperf.exe      4.0.2.7803 (4.0.2)
dfmscheduler.exe 4.0.2.7803 (4.0.2)
dfmserver.exe    4.0.2.7803 (4.0.2)
dfmwatchdog.exe  4.0.2.7803 (4.0.2)
eventd.exe       4.0.2.7803 (4.0.2)
grapher.exe      4.0.2.7803 (4.0.2)

>dfm about
Version                          4.0.2.7803 (4.0.2)
Serial Number                    1-50-017848

Administrator Name               domain\username
Host Name                        aa-sr-mg-1001
Host IP Address                  10.x.x.x
Host Full Name                   aa-sr-mg-1001.domain.extension
Operations Manager Node limit    11 (currently managing 12)
Provisioning Manager Node Limit  8 (currently managing 0)
Protection Manager Node Limit    8 (currently managing 0)
Operating System                 Microsoft Windows Server 2008 Enterprise Servic
e Pack 2 (Build 6002) x64 based
CPU Count                        8
System Memory                    16382 MB (load: 32%)
Installation Directory           C:/Program Files (x86)/IBM/DataFabric Manager/D
FM
                                 3.85 GB free (14.7%)
Perf Data Directory              M:\dfm\perfdata
Data Export Directory            D:\DFM\dataexport
Database Backup Directory        m:\dfm\db
Reports Archival Directory       D:\DFM\reports
Database Directory               m:/dfm/db
                                 18.1 GB free (45.5%)
Licensed Features                Operations Manager: installed
                                 Protection Manager: installed
                                 Provisioning Manager: installed

Installed Plugins                Storage System Config 6.5.1 (6.5.1) - storage systems and vFilers
                                 Storage System Config 6.5.2 (6.5.2) - storage systems and vFilers
                                 Storage System Config 6.5.3 (6.5.3) - storage systems and vFilers
                                 Storage System Config 6.5.4 (6.5.4) - storage systems and vFilers
                                 Storage System Config 6.5.5 (6.5.5) - storage systems and vFilers
                                 Storage System Config 6.5.6 (6.5.6) - storage systems and vFilers
                                 Storage System Config 6.5.7 (6.5.7) - storage systems and vFilers
                                 Storage System Config 7.0 (7.0.0.1) - storage systems and vFilers
                                 Storage System Config 7.0.1 (7.0.1.1) - storage systems and vFilers
                                 Storage System Config 7.0.2 (7.0.2) - storage systems and vFilers
                                 Storage System Config 7.0.3 (7.0.3) - storage systems and vFilers
                                 Storage System Config 7.0.4 (7.0.4) - storage systems and vFilers
                                 Storage System Config 7.0.5 (7.0.5) - storage systems and vFilers
                                 Storage System Config 7.0.6 (7.0.6) - storage systems and vFilers
                                 Storage System Config 7.0.7 (7.0.7) - storage systems and vFilers
                                 Storage System Config 7.1 (7.1.0.1) - storage systems and vFilers
                                 Storage System Config 7.1.1 (7.1.1.1) - storage systems and vFilers
                                 Storage System Config 7.1.2 (7.1.2.1) - storage systems and vFilers
                                 Storage System Config 7.1.3 (7.1.3) - storage systems and vFilers
                                 Storage System Config 7.2 (7.2) - storage systems and vFilers
                                 Storage System Config 7.2.1 (7.2.1.1) - storage systems and vFilers
                                 Storage System Config 7.2.2 (7.2.2) - storage systems and vFilers
                                 Storage System Config 7.2.3 (7.2.3) - storage systems and vFilers
                                 Storage System Config 7.2.4 (7.2.4) - storage systems and vFilers
                                 Storage System Config 7.2.5 (7.2.5.1) - storage systems and vFilers
                                 Storage System Config 7.2.6 (7.2.6.1) - storage systems and vFilers
                                 Storage System Config 7.2.7 (7.2.7) - storage systems and vFilers
                                 Storage System Config 7.3 (7.3) - storage systems and vFilers
                                 Storage System Config 7.3.1 (7.3.1.1) - storage systems and vFilers
                                 Storage System Config 7.3.2 (7.3.2) - storage systems and vFilers
                                 Storage System Config 7.3.3 (7.3.3RC1) - storage systems and vFilers
                                 Storage System Config 7.3.4 (7.3.4) - storage systems and vFilers
                                 Storage System Config 8.0 (8.0) - storage systems and vFilers
                                 Storage System Config 8.0.1 (8.0.1P3) - storage systems and vFilers

Kind regards,

Bjorn

Re: No cluster license according to DFM?

Bjorn,

     Your DFM version 4.0.2 should have the fix for this issue of not recognizing the cluster license for ONTAP 8.0.x.

Okay so lets start narrowing down the problem.

1. Are dfm monitors on your controllers working? Try 'dfm host diag <filer name or ip>' and see that there are no errors in the monitors.

2. List the output of 'dfm detail <filer name_id or ip>'

3. What is the exact dry-run error you are getting from provisioning manager? Can you give the putput or the screenshot.

If this post resolved your issue, help others by selecting ACCEPT AS SOLUTION or adding a KUDO.

Re: No cluster license according to DFM?

1. Here is the result of one of the systems (though a bit depersonified):

>dfm host diag toastera

Network Connectivity
IP Address             10.x.x.x
Network                (discovery disabled)
DNS Aliases            toastera.domain.extension
DNS Addresses          10.x.x.x,10.x.x.x
SNMP Version in Use    SNMPv1
SNMPv1                 Passed (135 ms)
SNMP Community         snmp_xxxx
SNMP sysName           toastera.domain.extension

SNMP sysObjectID       .1.3.6.1.4.1.789.2.3 (Clustered Filer)
SNMP productId         012345678
SNMPv3                 Passed (1 ms)
SNMPv3 Auth Protocol   MD5
SNMPv3 Privacy Enabled No
SNMPv3 Username        username
SNMP sysName           toastera.domain.extension
SNMP sysObjectID       .1.3.6.1.4.1.789.2.3 (Clustered Filer)
SNMP productId         012345678
ICMP Echo              Passed (4 ms)
HTTP                   Passed (1 ms)
NDMP Ping              Passed (port 10000, 0 ms)
NDMP Connect           Passed (1411 ms)
NDMP MD5 Passwd Check  Passed
RSH                    Skipped (rshBinary is empty in global option)
SSH                    Passed (560 ms)
RLM                    Passed (8972 ms)
XML (https port 443)   Passed (15 ms)

Host Details
According to:   DataFabric Manager server       Host
Host Name       toastera.domain.extension      toastera.domain.extension
System ID       012345678                     012345678
Model           N6040                          N6040
Type            Clustered Storage System       Clustered Storage System
OS Version      8.0.1P3 7-Mode                 8.0.1P3 7-Mode
Revisions       330,8.0,2.1                    330,8.0,2.1

Monitoring Timestamps
Timestamp Name       Status   Interval     Default      Last Updated     Status
  Error if older than ...
ccTimestamp          Normal   4 hours      4 hours
  15 Sep 12:57
cfTimestamp          Normal   5 minutes    5 minutes    15 Sep 16:55     Normal
  15 Sep 16:52
clusterTimestamp     Normal   15 minutes   15 minutes
  15 Sep 16:42
cpuTimestamp         Normal   5 minutes    5 minutes    15 Sep 16:57     Normal
  15 Sep 16:52
dfTimestamp          Normal   30 minutes   30 minutes   15 Sep 16:29     Normal
  15 Sep 16:27
diskTimestamp        Normal   4 hours      4 hours      15 Sep 15:09     Normal
  15 Sep 12:57
envTimestamp         Normal   5 minutes    5 minutes    15 Sep 16:53     Normal
  15 Sep 16:52
fcTimestamp          Normal   5 minutes    5 minutes    15 Sep 16:51     Warning
  15 Sep 16:52
fsTimestamp          Normal   15 minutes   15 minutes   15 Sep 16:47     Normal
  15 Sep 16:42
hostPingTimestamp    Normal   1 minute     1 minute     15 Sep 16:56     Normal
  15 Sep 16:56
ifTimestamp          Normal   15 minutes   15 minutes   15 Sep 16:47     Normal
  15 Sep 16:42
licenseTimestamp     Error    1 day        4 hours      15 Sep 12:10     Normal
  14 Sep 16:57
lunTimestamp         Normal   30 minutes   30 minutes   15 Sep 16:29     Normal
  15 Sep 16:27
opsTimestamp         Normal   10 minutes   10 minutes   15 Sep 16:52     Normal
  15 Sep 16:47
qtreeTimestamp       Normal   8 hours      8 hours
  15 Sep 08:57
rbacTimestamp        Normal   1 day        1 day        15 Sep 12:19     Normal
  14 Sep 16:57
userQuotaTimestamp   Normal   1 day        1 day        15 Sep 16:56     Normal
  14 Sep 16:57
sanhostTimestamp     Normal   5 minutes    5 minutes
  15 Sep 16:52
snapmirrorTimestamp  Normal   30 minutes   30 minutes   15 Sep 16:30     Normal
  15 Sep 16:27
snapshotTimestamp    Normal   30 minutes   30 minutes   15 Sep 16:38     Normal
  15 Sep 16:27
statusTimestamp      Normal   10 minutes   10 minutes   15 Sep 16:48     Normal
  15 Sep 16:47
sysInfoTimestamp     Normal   1 hour       1 hour       15 Sep 16:31     Normal
  15 Sep 15:57
svTimestamp          Normal   30 minutes   30 minutes   15 Sep 16:41     Normal
  15 Sep 16:27
svMonTimestamp       Normal   8 hours      8 hours
  15 Sep 08:57
xmlQtreeTimestamp    Normal   8 hours      8 hours      15 Sep 16:27     Normal
  15 Sep 08:57
vFilerTimestamp      Error    2 days       1 hour       15 Sep 12:06     Normal
  13 Sep 16:57
vserverTimestamp     Normal   1 hour       1 hour
  15 Sep 15:57

Performance Advisor Checklist
perfAdvisorEnabled     Passed
hostType               Passed
hostRevision           Passed
hostLogin              Passed
perfAdvisorTransport   Passed

2. Here the result of dfm detail of the same host:

>dfm detail toastera

agentTimestamp

asisIsLicensed                     Yes

autoClientStatEnabled

autoSupportIsEnabled               1

cacheConfigVersion

capacityKBytesTotal                35466986496

capacityKBytesUsed                 33701888000

ccTimestamp

cf                                 Yes

cf_remote                          No

cfCannotTakeoverCause              1

cfInterconnectStatus               4

cfPartnerLastStatusUpdate          1316099172

cfPartnerName                      toasterb

cfPartnerStatus                    2

cfPartnerSysid                     12345678

cfSettings                         2

cfState                            2

cfStatus

cfTimestamp                        2011-09-15 17:06:14.000000

cifsIsLicensed                     Yes

cluster                            No

cluster_remote                     No

clusterId                          81

clusterTimestamp

connTimestamp                      2011-01-13 20:31:52.000000

cpuBusyThresholdInterval

cpuTimestamp                       2011-09-15 17:02:37.000000

cpuTooBusyThreshold

dafsIsLicensed                     No

defaultvFilerInterface

dfTimestamp                        2011-09-15 17:01:08.000000

diskActiveCount                    121

diskFailedCount                    0

diskFailedMessage                  There are no failed disks.

diskReconstructingCount            0

diskReconstructingParityCount      0

diskScrubbingCount                 0

diskSpareCount                     5

diskTimestamp                      2011-09-15 15:09:00.000000

diskTotalCount                     126

diskVerifyingParityCount           0

domainId                           2

envTimestamp                       2011-09-15 17:05:19.000000

fcpIsLicensed                      Yes

fcpOps                             1932476429

fcpOpsPerSecond                    660.881

fcpReadBytes                       34115661179480

fcpReadBytesPerSecond              1.07658e+007

fcpWriteBytes                      74132914166638

fcpWriteBytesPerSecond             3.12004e+006

fcTimestamp                        2011-09-15 17:05:10.000000

fsTimestamp                        2011-09-15 17:03:04.000000

hbaportTooBusyThreshold

hostAdminPort

hostAdminTransport                 https

hostAgentCIFSAccount

hostAgentCIFSPassword              *****

hostAgentCIFSState                 Unknown

hostAgentFeatures                  0

hostAgentOSSVEnabled               No

hostAgentStatus                    Unknown

hostAgentVersion

hostAgentVersionNumber

hostCifsAllowWriteOplocksStatus    Yes

hostCifsOplocksStatus              Yes

hostCifsStatus                     Yes

hostCliCommand

hostCommunicationStatus            Up

hostConfigValid                    No

hostConsoleAddress

hostDetailsRetrieved               1

hostEnableConfigMon                No

hostEnableSNMPBasedQtreeMonitoring Yes

hostEnableUserQuotas               Yes

hostEnvStatus                      Unknown

hostFcpStatus                      Yes

hostFullName                       toastera.domain.extension

hostFullOSVersionString            Data ONTAP Release 8.0.1P3 7-Mode: Tue Mar 15

21:23:22 PDT 2011

hostHasSNMP                        Yes

hostId                             81

hostIPbasedTPGroupsEnabled

hostIscsiStatus                    Yes

hostLanguages                      C:ar:cs:da:de:en:en_US:es:fi:fr:he:hr:hu:it:j

a:ja_v1:ja_JP.PCK:ja_JP.932:ja_JP.PCK_v2:ko:no:nl:pl:pt:ro:ru:sk:sl:sv:tr:zh:zh.

GBK:zh_TW:zh_TW.BIG5:

hostLogin                          root

hostLoginProtocol                  ssh

hostLoginState                     Okay

hostMaxBackupThreads

hostMustMonitorEnclosures          No

hostNdmpLogin                      root

hostNdmpPassword                   *****

hostNdmpPort

hostNfsStatus                      Yes

hostNfsv3enabled                   1

hostNfsv4enabled                   0

hostOSVersion                      8.0.1P3 7-Mode

hostPartnerId                      84

hostPassword                       *****

hostPingMethod

hostPingStatus                     Up

hostPingTimestamp                  2011-09-15 17:06:13.000000

hostPreferredAddr1

hostPreferredAddr2

hostPrimaryAddress                 10.2.7.4

hostRevision                       330

hostRLMAddress                     10.2.8.100

hostRLMPingStatus                  Online

hostTimezone                       Europe/Amsterdam

hostType                           Clustered Filer

hostUuid

hostVfilerCurrentLimit             11

hostVfilerPlatformLimit            65

ifTimestamp                        2011-09-15 17:03:23.000000

iscsiIsLicensed                    Yes

iscsiOps                           12800

iscsiOpsPerSecond                  0.00601504

iscsiReadBytes                     0

iscsiReadBytesPerSecond            0

iscsiWriteBytes                    800000

iscsiWriteBytesPerSecond           0.37594

licenseTimestamp                   2011-09-15 12:10:43.000000

logfetchTimestamp                  2010-05-18 08:25:15.000000

lunTimestamp                       2011-09-15 17:01:15.000000

maxActiveDataTransfers

miscCacheAge                       0

miscCifsOps                        56258

miscCifsOpsPerSecond               0

miscGlobalStatus                   3

miscGlobalStatusMessage            The system's global status is normal.

miscHttpOps                        96

miscHttpOpsPerSecond               0

miscNfsOps                         0

miscNfsOpsPerSecond                0

miscTotalOps                       1932545583

miscTotalOpsPerSecond              660.887

ndmpAccess                         all

ndmpCommunicationStatus            up

ndmpCommunicationTimestamp         2011-09-15 16:57:30.000000

ndmpCredentialStatus               Good

ndmpCredentialTimestamp            2011-09-15 16:57:30.000000

ndmpIsEnabled                      Yes

ndmpPingStatus                     Up

ndmpPingTimestamp                  2011-09-15 16:57:30.000000

nearstoreIsLicensed                Yes

nfsCacheIsLicensed                 No

nfsIsLicensed                      Yes

nisDomainId                        0

nvramStatus                        0

objComment

objCreationTimestamp               2010-04-01 08:35:37.000000

objDeleted

objDeletedBy

objDisappearedSince

objFlags                           1245189

objFullName                        toastera.domain.extension

objId                              81

objName                            toastera

objPerfStatus                      Normal

objPerfStatusCode                  3

objStaleSince

objStatus                          Normal

objStatusChangeTimestamp           2011-09-15 05:07:21.000000

objStatusCode                      3

objStatusMessage

objStatusTimestamp                 2011-09-15 05:07:21.000000

objType                            Host

opsTimestamp                       2011-09-15 17:03:19.000000

otherHostId

ownerName                          Companyname

perfAdvisorTransport               httpsOk

perfDataExportEnabled

prefsnmpVersion                    1

processHostIP

productApiUrl                      https://10.x.x.x:443/servlets/netapp.servlet

s.admin.XMLrequest_filer

productFirmwareVersion             4.1.0

productGuiUrl                      https://10.x.x.x:443/na_admin

productId                          012345678

productModel                       N6040

productSerialNum                   123456789012

qtreeTimestamp

rbacTimestamp                      2011-09-15 12:19:49.000000

replicationMaximumTransfers        160

resetGrowthSamplesTimeStamp

rootStorageSystemId                93

sanhostClusterId

sanhostDriveMask                   4294967295

sanhostIsClustered                 No

sanhostIsMPIO                      No

sanhostSnapDriveVersion

sanhostTimestamp

shareTimestamp                     2011-09-15 16:51:04.000000

smIsLicensed                       Yes

smSyncIsLicensed                   Yes

snapmirrorAccess                   legacy

snapmirrorIsEnabled                No

snapmirrorTimestamp                2011-09-15 17:01:21.000000

snapshotTimestamp                  2011-09-15 16:38:52.000000

snapvaultAccess                    none

snapvaultIsEnabled                 Yes

srmhostTimestamp

statusTimestamp                    2011-09-15 17:00:35.000000

svDrPrimaryIsLicensed              No

svMonTimestamp

svPrimaryIsLicensed                Yes

svSecondaryIsLicensed              Yes

svSecondaryLinuxIsLicensed         No

svSecondaryUnixIsLicensed          No

svSecondaryWindowsIsLicensed       No

svTimestamp                        2011-09-15 16:41:51.000000

svWindowsOfmIsLicensed             No

syncmirror_local                   No

sysContact                         Contactname

sysInfoTimestamp                   2011-09-15 16:31:49.000000

sysLocation                        RC1

sysObjectID                        .1.3.6.1.4.1.789.2.3

sysUpTime                          192028276

useHostsEquiv                      No

userQuotaTimestamp                 2011-09-15 17:00:59.000000

vfHostId                           81

vfId                               81

vfilerIsLicensed                   Yes

vFilerTimestamp                    2011-09-15 12:06:01.000000

vfIPSpace                          default-ipspace

vfName                             vfiler0

vfState                            Unknown

vserverTimestamp

xmlQtreeTimestamp                  2011-09-15 16:27:59.000000

3. Weird thing is that I can't reproduce the error in provisioning manager anymore. It seems to work now. Allthough the DFM cluster console still states that both nodes don't have a cluster license!

Re: No cluster license according to DFM?

The provisioning manger issue is fixed in 4.0.1 if I remeber correctly, where as the DFM issue is still there, pls raise a case and add it to the burt # 526035

Regards

adai

Re: No cluster license according to DFM?

Hi,

I have the same problem with OnCommand and DFM 5.0.

Weird?

Réal

Re: No cluster license according to DFM?

Hi Real,

     This bug526035  is fixed in 4.0.2D7 or in the upcoming 5.0.1 which is around the corner.

Regards

adai