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No data in OnCommand 5.0 Dashboard

Hi all,

I have downloaded and installed OnCommand 5.0.

I installed it over the top of my previous DFM 4  server - install all went 100%  no errors.

I have made sure that SSL and HTTPS are configured as per instructions.

Ops Manager is working 100%  and the new 3.1 Management Console is also OK.

Only problem I have is that I am not getting any information showing up in the new OnCommand 5.0 Dashboard.

If I use the "add" button under "storage systems"  it just tkes me to Ops Manager and shows my existing systems.

Have I missed something ? 

Re: No data in OnCommand 5.0 Dashboard

Hi Richard,

This is very unfortunate that dashboard is not showing any info after upgrading to OnCommand 5.0. Generally, OnCommand GUI takes little bit time to load the dashboard data.

Could you please check the OnCommand dashboard data after some time interval (one minutes or two minutes depends on monitored data ). If you still not able to see the dashboard data then could you please share the screenshot of the issue (No data on Dashboard ), if possible.

You cannot add the storage system from OnCommand because of that when you click on “Add” button under “storage System” then it takes you to operation manager where you can add the storage system to server. So, This is expected behavior.

Regards,

Gireesh

No data in OnCommand 5.0 Dashboard

Hi Richard,

What is the browser version you are using ??

Supported Browsers:

Firefox 3.0

Firefox 3.5

Firefox 3.6

Internet Explorer 8

Have you install certificate in case of Https, ( if you are getting certificate error ).

Nikhil

No data in OnCommand 5.0 Dashboard

Hi Richard,

     Are you getting any errors on the OnCommand Console ? Can you get the output of dfm options list | grep -i http  from your DFM server ?

Regards

adai

No data in OnCommand 5.0 Dashboard

Hi Adai,

I am not seeing any errors -

Here is the results from dfm options list  | grep -i http

Line 9: agentHostTransport                    http

Line 35: autosupportProtocol                   https

Line 111: hostAdminTransport                    https

Line 120: httpEnabled                           Yes

Line 121: httpPort                              8080

Line 122: httpsEnabled                          Yes

Line 123: httpsPort                             8443

Line 156: perfAdvisorTransport                  httpOnly

Line 196: serverHTTPEnabled                     Enabled

Line 197: serverHTTPPort                        8088

Line 198: serverHTTPSEnabled                    Enabled

Line 199: serverHTTPSPort                       8488

No data in OnCommand 5.0 Dashboard

I am using Internet Explorer 8

No data in OnCommand 5.0 Dashboard

Just noticed I amd getting this error in my application log

Event Type: Error
Event Source: Apache Service
Event Category: None
Event ID: 3299
Date:  8/22/2011
Time:  3:47:36 PM
User:  N/A
Computer: DC-OPSMGR
Description:
The Apache service named  reported the following error:
>>> [Mon Aug 22 15:47:36 2011] [notice] Disabled use of AcceptEx() WinSock2 API     .

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

No data in OnCommand 5.0 Dashboard

Why cant I load an image up to this forum ?

I am being told I dont have permission to post an image file ?

No data in OnCommand 5.0 Dashboard

HI,

Are you also getting the following error:

The Apache service named  reported the following error:

>>> (OS 10048)Only one usage of each socket address (protocol/network address/port) is normally permitted.  : make_sock: could not bind to address [::]:8443     .

with

The Apache service named  reported the following error:

>>> [Mon Aug 22 00:34:22 2011] [notice] Disabled use of AcceptEx() WinSock2 API     .

in event viewer?

Thanks,

  Arun

Re: No data in OnCommand 5.0 Dashboard

Please check that dfm http service is running.   If not, re-start http service.

# dfm service list

# dfm service start http

if problem persist. please stop and start "apache server" then stop and start dfm service.