2015-03-16 03:35 AM
i got a weird problem with ocsm 3.1.1 - i can start ocsm, i can add storage controllers - but when i try to login into the storage controllers i get "7-Mode support is not available. Please install OnCommand System Manager 7 mode support."
well... are there two version of OCSM and i don't see them or this issue originally a diffrent one?
the system where i try to run ocsm has Windows 7 with Java8 on it (yes i know about the java 8 issue and i started with the approperiate command line)
i have this problem with IE11 and with firefox 36
Solved! SEE THE SOLUTION
2015-03-17 12:49 AM
Can you let us know which DataONTAP version storage are you trying to add to OCSM?
2015-03-17 01:01 AM
thanks for your replies - i don't have the exact OCSM version now, since we fixed this problem yesterday by removing java8, ocsm 3.1.1 and installed java7 wirth ocsm 3.1. - so this works again as expected
i'm not sure you need this informations anymore but anyway: ontap is 8.2.1 7-mode on FAS2240
the interesting part was that adding the storagecontroller to ocsm worked fine, but i couldn't login with the error attached to my first post.
forum works well
2015-03-17 02:31 AM
Could you please verify the file '<System Manager installation dir>/config/SystemManagerConfig.properties' has the following entry.
7_mode_context=/SysMgr_<System Manager Version>_7mode/
And also the folder 'SysMgr_<System Manager Version>_7mode' exist in <System Manager installation dir>/webapps/
Thanks and Regards