2016-11-08 01:18 PM
I had the same issue (localhost in links in the emails) and I was able to open a ticket with support and they were able to walk me through the steps quite easily (after we got it escalated a couple levels, that is). It involves a special mode accessed in the maintenance menu that gets you in as root that they only let you know about when you need support. So just open a ticket and they'll get you sorted out.
2016-11-09 03:42 AM
i'm glad your support could help you in this case. Unfortunately I'm not that lucky for now.
Can you let me know how to get to this special root login?
2016-11-09 03:47 AM
ok just figured it out:
In the Main Menu, type 4 to select Support/Diagnostics.To access the diagnostic console, in the command prompt type erds.
You are prompted with the following message:Remote diagnostic access is disabled. Would you like to enable remote diagnostic access? (y/N).
Type y to enable remote diagnostic access.When prompted, enter a new UNIX password for the diagnostic user.Type x to exit from the maintenance console.
Log in to the maintenance console with diag as the user name and the new UNIX password that was set in Step 11.
thanks anyway, now all works fine for me.
2017-02-23 07:12 AM
Thanks for your tipps...
I habe the OCUM installed on a windows Server, i found out i can do these commands in the adminstratos CMD
But the service ocie restart did not work, so i restarted the the whole Server
But my customer asked ma and he use the vsphere Appliance.
Do he have to login with ssh?? in console from vsphere client he just get the text emnu to use.
Thanks for more details ...
Regards from Switzerland .. Udo