2013-02-05 05:57 PM
I have a question regarding how Balance does the user login authetication via the active directory.
I create a group call CI_OSR6_BalancePoint_Users_U in one of the ou in our APAC domain and added some users in that group.
But when I tried to lookup for those users in Balance, it's throwing me error that the user cannot be found.
Below are the Search Base DN and the login search attribute that I had look at. Does anybody have any experience doing this.
Search Bind DN
Search Base DN
Login Search Attribute
note** There is no problem with the server connection. In fact if I look up the sAMAccountName, there is no problem. The problem occur only when I tried to lookup for an user in a specify group.
2013-06-17 04:54 PM
Did you ever get this sorted out?
I am having the same problem. I have tried pointing the Search Base DN to both an OU and a group and cannot get either to sync and allow logins to Balance.
Similar to you testing the connection works fine.