2013-04-03 10:21 AM
Upon login to OnCommand Core 5.1 we get this error. Sometimes login does not work. Even if the login works it throws this error message. We areusing the proper browser versions.
Initialization Error: actuate.AuthenticationException:
Message: Authentication failed
Iportal URL: https://DFMURL:8443/ActuateJavaComponent/
Request options: null
User ID: null
2013-04-03 11:04 AM
Did you try turning off firewall? Please post the screen shot with what your are seeing if it didn't resolve the issue.
Also please do
# dfm service list
Let us know output of:
#dfm option list | findstr -i http
2013-04-03 11:23 AM
Are you talking the firewall on the server itself. Attached is the error I get
2013-04-03 11:32 AM
No, I am talking on your local host. Anyways it is a known issue that If you use a fully qualified domain name (FQDN) that contains the underscore character, you cannot log in to the OnCommand console on Internet Explorer. Can you please check that?
Also please Clear the browser cache, and restart the browser.