Subscribe

OnCommand Host Service VMWare Plug-in Install issue

When we try to install the OnCommand Host Service VMWare Plug-in the installation start off just fine.

When it is time to install the OnCommand Host Service VMWare Plug-in it starts the installation and then hangs. It just keeps saying 1 second left and nothing happens.

When I look at the Server.log I see the following:

2012-05-03 09:16:11,676 [::] DEBUG - Reading mount metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\mounts.xml

2012-05-03 09:16:11,676 [::] DEBUG - Reading backup metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\backups.xml

2012-05-03 09:16:11,676 [::] DEBUG - Reading file restore generated keys from file D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\fileRestoreKeys.xml

2012-05-03 09:16:11,676 [::] DEBUG - Reading mount metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\sfrMounts.xml

2012-05-03 09:16:11,676 [::] DEBUG - Reading mount metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\vmdkMounts.xml

2012-05-03 09:16:11,676 [::] DEBUG - Reading backup metadata from D:\Program Files\NetApp\OnCommand Host Package\VMware Plugin\repository\hsplugin\VMwarePlugInMetaData.xml

2012-05-03 09:16:12,926 [::] WARN  - FLOW-13002: Error validating embedded database tables, reloading.  Reason: Table/View 'FLOW_CONTEXT' does not exist.

2012-05-03 09:16:14,785 [::] INFO  - OnCommand Host Service VMware Plug-in Rvegas-Rasada.1N_110928_2046 (Build: 1290) is starting

2012-05-03 09:16:14,785 [::] INFO  - HSSV API Rvegas-Rasada.1N_110928_2046 (Build: 1290) is starting

2012-05-03 09:16:15,395 [::] DEBUG - Starting vDisk service

2012-05-03 09:16:15,848 [::] DEBUG - vDisk started at https://0.0.0.0:8053/smvi/services/hvss

2012-05-03 09:16:29,801 [::] DEBUG - Global configuration is not currently set

2012-05-03 09:16:29,801 [::] DEBUG - OperationContext is null. Could not find register smviUser.

2012-05-03 09:16:29,801 [::] DEBUG - Register smviUser is empty

2012-05-03 09:16:44,801 [::] DEBUG - Global configuration is not currently set

2012-05-03 09:16:44,801 [::] DEBUG - OperationContext is null. Could not find register smviUser.

2012-05-03 09:16:44,801 [::] DEBUG - Register smviUser is empty

2012-05-03 09:16:59,801 [::] DEBUG - Global configuration is not currently set

2012-05-03 09:16:59,801 [::] DEBUG - OperationContext is null. Could not find register smviUser.

2012-05-03 09:16:59,801 [::] DEBUG - Register smviUser is empty

2012-05-03 09:17:14,801 [::] DEBUG - Global configuration is not currently set

2012-05-03 09:17:14,801 [::] DEBUG - OperationContext is null. Could not find register smviUser.

2012-05-03 09:17:14,801 [::] DEBUG - Register smviUser is empty

This just keeps on repeating its self.


When I look at the wrapper.log file I see the following:

STATUS | wrapper  | 2012/05/03 09:15:37 | OnCommand Host Service VMware Plug-in service installed.

STATUS | wrapper  | 2012/05/03 09:15:37 | --> Wrapper Started as Service

STATUS | wrapper  | 2012/05/03 09:15:37 | Java Service Wrapper Standard Edition 32-bit 3.5.10

STATUS | wrapper  | 2012/05/03 09:15:37 |   Copyright (C) 1999-2011 Tanuki Software, Ltd. All Rights Reserved.

STATUS | wrapper  | 2012/05/03 09:15:37 |     http://wrapper.tanukisoftware.com

STATUS | wrapper  | 2012/05/03 09:15:37 |   Licensed to Network Appliance, Inc. for VMware Plugin For HostServices

STATUS | wrapper  | 2012/05/03 09:15:37 |

STATUS | wrapper  | 2012/05/03 09:16:08 | Launching a JVM...

INFO   | jvm 1    | 2012/05/03 09:16:08 | WrapperManager: Initializing...

INFO   | jvm 1    | 2012/05/03 09:16:08 | log4j:WARN No appenders could be found for logger (com.netapp.common.logging.MessageBundle).

INFO   | jvm 1    | 2012/05/03 09:16:08 | log4j:WARN Please initialize the log4j system properly.

INFO   | jvm 1    | 2012/05/03 09:16:09 | 2012-05-03 09:16:09.793::INFO:  Logging to STDERR via org.mortbay.log.StdErrLog

INFO   | jvm 1    | 2012/05/03 09:16:09 | 2012-05-03 09:16:09.809::INFO:  jetty-6.1.9

INFO   | jvm 1    | 2012/05/03 09:16:09 | 2012-05-03 09:16:09.840::INFO:  Extract jar:file:/D:/Program%20Files/NetApp/OnCommand%20Host%20Package/VMware%20Plugin/lib/smvi.war!/ to C:\Windows\TEMP\Jetty_0_0_0_0_8044_smvi.war__smvi__-u1327z\webapp

INFO   | jvm 1    | 2012/05/03 09:16:10 | 2012-05-03 09:16:10.762:/smvi:INFO:  Set web app root system property: 'webapp.root' = [C:\Windows\Temp\Jetty_0_0_0_0_8044_smvi.war__smvi__-u1327z\webapp\]

INFO   | jvm 1    | 2012/05/03 09:16:10 | 2012-05-03 09:16:10.762:/smvi:INFO:  Initializing log4j from [C:\Windows\Temp\Jetty_0_0_0_0_8044_smvi.war__smvi__-u1327z\webapp\WEB-INF\log4j.properties]

INFO   | jvm 1    | 2012/05/03 09:16:10 | log4j:ERROR Could not find value for key log4j.appender.ntevent.layout

INFO   | jvm 1    | 2012/05/03 09:16:10 | 2012-05-03 09:16:10.356:/smvi:INFO:  Initializing Spring root WebApplicationContext

INFO   | jvm 1    | 2012/05/03 09:16:15 | 2012-05-03 09:16:15.197::INFO:  jetty-6.1.9

INFO   | jvm 1    | 2012/05/03 09:16:15 | 2012-05-03 09:16:15.432::INFO:  Started CXFJettySslSocketConnector@0.0.0.0:8053

INFO   | jvm 1    | 2012/05/03 09:16:16 | 2012-05-03 09:16:15.447:/smvi:INFO:  Initializing Spring FrameworkServlet 'logViews'

INFO   | jvm 1    | 2012/05/03 09:16:16 | 2012-05-03 09:16:16.619::INFO:  Started SslSocketConnector@0.0.0.0:8044

INFO   | jvm 1    | 2012/05/03 09:16:16 | SERVER-01102: Jetty server has started at port 8044.

Now I am by no means an expert or even a novice of java. So any help that can be provided would be great.

We are totally lost here. We tried installing on the VCenter server, we tried installing on a different server, even tried 32bit and 64bit. Nothing seems to work and we keep getting the same results as above.

We made the installation account admin in Vcenter and in Oncommand just to make sure.

Followed the documentation for installation but still the same results.

Is there anyone who might have an idea where I can seek to find a solution.

Re: OnCommand Host Service VMWare Plug-in Install issue

Hi Darren,

Could you check if there is an open, but invisible cmd.exe *32

If there is, kill it.

Has it ever worked?

And, can you PLEASE check if the kb2632503 is installed?

Thanks,

Patrick von Bredow

Re: OnCommand Host Service VMWare Plug-in Install issue

Patrick von Bredow recommendation works, Start the Task Manager on the server where you installing the Host Package and go to Processes and kill "cmd.exe *32" process. The installation should now progress, although it still takes a while to complete. Just be patience.

Ken Edem