2013-06-04 09:39 AM
I have had the command operations manager server up and running for several months and i just noticed my event log is full of authentication errors for vmware. I have one connection setup for vmware and it appears to be reporting the storage correctly but I have errors on the filers syslog and the oncommand servers event logs.
Oncommand Event message:
1011876584 [Storage Refresh] ERROR com.netapp.smvi.zapi.ZAPIExecutorFactory - Unexpected error during refresh of storage system "XXX.XXX.XXX.XXX": ZEPHYR-10004: ZAPI call "system-get-version" to "XXX.XXX.XXX.XXX" threw exception: Authorization failedcom.netapp.common.zapi.ZAPIRunnerException: ZEPHYR-10004: ZAPI call "system-get-version" to "XXX.XXX.XXX.XXX" threw exception: Authorization failed at com.netapp.common.zapi.AbstractZAPIExecutor.execute(AbstractZAPIExecutor.java:82) at com.netapp.common.zapi.ZAPIRunner.run(ZAPIRunner.java:58) at com.netapp.common.zapi.ZAPIRunnerWrapper.run(ZAPIRunnerWrapper.java:54) at com.netapp.smvi.zapi.StorageTarget.validate(StorageTarget.java:104) at com.netapp.smvi.zapi.StorageTarget.refresh(StorageTarget.java:167) at com.netapp.smvi.zapi.ZAPIExecutorFactory$RefreshThread.doRefresh(ZAPIExecutorFactory.java:422) at com.netapp.smvi.zapi.ZAPIExecutorFactory$RefreshThread.run(ZAPIExecutorFactory.java:380)Caused by: netapp.manage.NaAuthenticationException: Authorization failed at netapp.manage.NaServer.invokeHTTP(NaServer.java:791) at netapp.manage.NaServer.invokeElem(NaServer.java:543) at com.netapp.common.zapi.AbstractZAPIExecutor.execute(AbstractZAPIExecutor.java:52) ...
On the Filer:
HTTP XML Authentication failed from 172.25.37.xxx.
I have looked all thru the operations manager and i cant seem to figure out where to put the crentials. I honestly would like to drop the connection all together to vmware but cant seem to figure that out either.
2014-06-11 06:46 AM
Check to be performed on OCHP configuration:
1) Open command prompt window and type "dfm hs list"
2) command --> dfm hs diag <HS ID> "We get the HS ID from the list command"
3) We can also change the vcenter "username and password" under "edit host services" window, but i rather correct this setting using the Add/Remove program mention above.
4) To open "edit host service" window, Open up NetApp Oncommand Console --> Administration --> Host services --> Edit host services, Screenshot is given below
Hope this will help correct the credentials or get an idea out of it?
2014-06-12 04:06 AM
Thanks for the help but I'm sorry to say I am still getting the same error.
In my case it keeps trying to do a "system-get-version" to an ip address that we no longer use. Not sure why its doing it.
2014-06-12 04:29 AM
Sorry to hear that Paul.
You mention that you have operation manager running for several months and you notice about this errors in the windows events logs, I need some information from your DFM server, can you please provide that information?
I will wait to hear back from you. Thanks.
2014-06-13 02:24 AM
dfbm.exe 188.8.131.5233 (5.2)
dfdrm.exe 184.108.40.20633 (5.2)
dfpm.exe 220.127.116.1133 (5.2)
dfm.exe 18.104.22.16833 (5.2)
dfmcheck.exe 22.214.171.12433 (5.2)
dfmconfig.exe 126.96.36.19933 (5.2)
dfmconsole.exe 188.8.131.5233 (5.2)
dfmmonitor.exe 184.108.40.20633 (5.2)
dfmperf.exe 220.127.116.1133 (5.2)
dfmscheduler.exe 18.104.22.16833 (5.2)
dfmserver.exe 22.214.171.12433 (5.2)
dfmwatchdog.exe 126.96.36.19933 (5.2)
eventd.exe 188.8.131.5233 (5.2)
grapher.exe 184.108.40.20633 (5.2)
dfm hs list
Host Name DFMSERVERNAME
Host Address 10.x.x.x
Timezone 1:00(1hour East of UTC)
dfm hs controller list 31978
Id Controller Name Access Protocol Login Status (Host Service) Login Status (Server)
74 filer1 https good good
75 filer2 https good good
76 filer3 https good good
77 filer4 https good good
1107 filer5 https good good
42321 filerA https good good
43752 filerB https good good
55726 filer6 https good good
[Storage Refresh] ERROR com.netapp.smvi.zapi.ZAPIExecutorFactory - Unexpected error during refresh of storage system "192.168.x.x": ZEPHYR-10004: ZAPI call "system-get-version" to "192.168.x.x" threw exception: Connection timed out: connect
The error I'm getting is looking for an old IP address as you can see above.
Thanks for the help.
Message was edited by: Paul Coyne Made it readable.
2015-07-24 09:43 AM
Was anything ever found out on how to remove the stale host? I just realized I have this same problem when my certs failed on the HS hosts. I am getting the following:
10316876 [Storage Refresh] ERROR com.netapp.common.zapi.ZAPIExecutor - ZEPHYR-10004: ZAPI call "system-get-version" to "192.168.X.X" threw exception: Connection timed out: connect
All of the HS hosts are reporting correctly to DFM/oncommand and see no signs of this stale host anywhere.