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Snapshot copies not displaying

Hi

I have an issue with OnCommand System manager, the snapshot copies does not display under the snapshot copies tab. There are snaps viewable via snap list command. Occasionally they would appear and then at times not appear. The system is a FAS3240 with Data ONTAP 8.1.2P4.

I have connected with v2.0.1 aswell as v3. The issue is the same on both versions.

Re: Snapshot copies not displaying

Does this happen to every volume or just some/few?

Since the behavior is the same between System Manager versions and the data is displayed occasionally I suspect that this is due to bug 583013, where snapshot data might not get displayed in a timely manner due to calculation of the snapshot space consumption details.  There is no workaround nor public report at this time.

Thanks,

Kevin

Re: Snapshot copies not displaying

Its happens to a few vol's, the snapshot would appear in the snapshots tab. After a well they would not be there.

Re: Snapshot copies not displaying

Hi Kevin

I dont seem to find any info relating to this bug.

Could you please point me in the right direction.

Thanks

Re: Snapshot copies not displaying

Hi,

There is not yet any public information on that bug - I have asked for the public report to be created. 

When it is available, you will find it here:

http://support.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=583013

Thanks,

Kevin