2014-01-06 09:42 PM
I'm using System Manager 3.0 on Windows 2008R2 and Windows 7.
if I try to set an NTP Server I get the following error:
Invalid or incomplete XML received due to communication error or character encoding errors. (Error: 0)
Failed to parse: <netapp version='1.1' xmlns='http://www.netapp.com/filer/admin'>
<results status="failed" errno="13001" reason="Unable to set op
In case of communication error, refresh the browser and try again. In case of character encoding errors, use UTF-8 character encoding.
Location is not specified.
App Name: Netscape
App Version: 5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; rv:11.0) like Gecko
App Codename: Mozilla
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; rv:11.0) like Gecko
Cookie Enabled: true
Why does the system not fix this automatically or offers a button "configure that"?
Solved! SEE THE SOLUTION
2014-01-09 06:16 AM
I was able to configure that server in my NTP settings using OCSM 3.1RC1 and ONTAP 8.0.3 7-mode.
We will have to review the logs covering this error which should be in the same set already collected from you.
Can I safely assume that the error occurred shortly before the first post in this thread (Jan 7, 2014 12:43 AM)?
2014-01-09 10:53 PM
yes, the server is correct.
Hmm, maybe it is fixed in 3.1.
Did you try to set the server without configuring a DNS server on the Netapp? I cannot try but if I remember correctly I did not configure DNS which should result in a "DNS not configured" error.
Yes, all the errors occured during one day of testing (also my third post).
2014-01-10 05:32 AM
Disabling DNS did it - I now observe the same error as you did when attempting to add a server name to the NTP field. It does not error when adding an ip (as expected).
I will file a bug to change this behavior.