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System Manager (OCSM) not loading volume information on ONE controller

Hello all,

I've got a quirky issue here.

Namely, I'm using System Manager for administration for 10 different controllers - but only ONE won't show volume information, it just gets stuck on "0 volumes loaded". The others are OK.

I am using 3.1RC1 version on Chrome, but I don't suppose this is a browser issue because the same thing happens on IE as well. Could this be a configuration issue of some kind on controller side?

Regards,

Igor

Re: System Manager (OCSM) not loading volume information on ONE controller

I've used Operations Manager to generate a config difference between THAT controller and his partner node (which works fine).

Here's the list of mismatching parameters:

options.autosupport.from
options.autosupport.retry.interval
options.cf.giveback.check.partner
options.cifs.audit.logsize
options.cifs.idle_timeout
options.cifs.smb2.enable
options.cifsinternal.share.caching_type.c$
options.cifsinternal.share.caching_type.etc$
options.cksum_offload.gbeII
options.dafs.auth_none.enable
options.dafs.checksums.enable
options.dafs.default_gid
options.dafs.default_uid
options.dafs.enable
options.dafs.idle_timeout
options.dafs.max_disconnected_sessions
options.dafs.max_pending_requests_server
options.dafs.max_request_size
options.dafs.max_requests
options.dafs.max_requests_server
options.dafs.max_response_size
options.dafs.num_requestd
options.disk.log_sense_read_all
options.ext_cache.enable
options.ext_cache.lopri_blocks
options.ext_cache.normal_data_blocks
options.ftpd.enable
options.fv_readonly.nelt  administrator
options.httpd.enable
options.iscsi.max_ios_per_session
options.lun.use_partner.cc.bytes
options.lun.use_partner.cc.warn_limit
options.package.cifsoptions.5.4.done
options.package.defaultoptions.5.4.done
options.package.defaultoptions.6.2.1.done
options.package.defaultoptions.6.2.done
options.package.snmp.5.4.done
options.raid.disk.copy.threads
options.raid.disk.timeout.enable
options.secureadmin.ssh1.hostkeysize
options.secureadmin.ssh1.serverkeysize
options.secureadmin.ssh2.hostkeysize
options.security.passwd.rules.everyone
options.security.passwd.rules.history
options.snapmirror.access
options.snapmirror.readahead
options.snapmirror.readahead_freq
options.snmp.authtrap
options.snmp.communities
options.snmp.traphosts
options.ssh1.enable
options.vflimits.boot
options.wafl.default_security_style
options.wafl.maxdirsize
options.wafl.nt_admin_priv_map_to_root

Do any of these affect how System Manager pulls data from the controller?

Re: System Manager (OCSM) not loading volume information on ONE controller

I'm having the same issue with a FAS3220 running 8.2P6 7-mode

Re: System Manager (OCSM) not loading volume information on ONE controller

Hello Giovanni,

This morning my controller magically became visible. Also, I got an error regarding a very long SnapMirror transfer from a remote branch office which took several days to complete (with an error). Anyway, I think this might be related. Do you have some SnapMirror relationships set up, with that controller being a destination? if so, try quiescing them and see if that changes anything. Let me know!

Re: System Manager (OCSM) not loading volume information on ONE controller

I had the same issue and it went away when I disabled snapmirror.