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Unified Manager 7 under windows failed to uninstall and failed to re-install/repair/modify

Hello,

 

I need to re-install from scratch an OCUM7 for windows for a customer (disk drive size issue)

But, when i try to un-install from Program and Features it does not complain but do nothing, program is still there

And if i re-run oncommand installer, it detect that a previous version is already there and propose to repair, modify or uninstall

But all failed indicating that third party software does not meet prerequisite

It tell me to see log files.....but where are these log files...

 

Any help?

 

TIA

Re: Unified Manager 7 under windows failed to uninstall and failed to re-install/repair/modify

Hi,

 

For OnCommand Unified Manager 7.0 Installation and Setup Guide For Microsoft Windows refer, https://library.netapp.com/ecm/ecm_download_file/ECMLP2508933

 

Thanks

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Re: Unified Manager 7 under windows failed to uninstall and failed to re-install/repair/modify

Hello. Having the same problem here. The setup guide does not address this problem. I've removed all previous traces of Unified Manager (program files, registry key entries, etc.) and when running the installer again it still thinks a previous version exists.