2014-01-15 03:25 AM
After an upgrade from 2.0.1 to 2.1 the db restore fails with the following error. Anybody an idea what might be the issue and how to resolve it? It is a productive environment so this is a bit critical.
2014-01-15 05:24 PM
Firstly, we apologies for the Restore Failure. Could you help us with the following to help you ?
2014-01-20 09:21 AM
Login to WFA, On Top left
Administration -> WFA Configuration ->AutoSupport Tab ( default), System ID
2014-01-20 10:51 PM
Figured it out, by reaching out to our support folks.
All you need are the following.
I am sure you know how to get #1, and #2 as explained by sinhaa.
Thanks to Alex from Support on this info.
BTW stefan, do let me know the support case number once opened I will close my internal loop on the same.