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alert not recieving at repeat interval

Hi Frndz,

From dfm, we are not recieving the alerts repeatedly as per the interval given.

In our example, we recieved a alert for snapshot full during the time when the snapshot was 95%, but afer that we modified the snap reserve space as 5% from 20 % now the snapsot reserved space went to 168% since that we are not recieving alerts for this alert.

what was the cause for that?

Regards,

Saran

Re: alert not recieving at repeat interval

Hi Saran,

     Can you give us the output of dfm alarm list to know if repeat notification has been configured or not ?

Regards

adai

Re: alert not recieving at repeat interval

Alarm                1
Group                Global
Event Severity       Error or Worse
Event Name           All
Time From            00:00
Time To              23:59
Email Recipients     CHNVSNOSTS004\xyz
Email Addresses      xxxx@tatacommunications.com
SNMP Trap Recipients 10.X.X.X

Alarm                2
Group                Global
Event Severity       Information or Worse
Event Name           All
Time From            00:00
Time To              23:59
Email Recipients     CHNVSNOSTS004\XYZ
Email Addresses      AAAA@tatacommunications.com
SNMP Trap Recipients 10.X.X.X:25

Alarm                3
Group                Global
Event Severity       All
Event Name           All
Time From            00:00
Time To              23:59
Email Recipients     CHNVSNOSTS004\xyz
Email Addresses      ADADA@tatacommunications.com
SNMP Trap Recipients 10.X.X.X

Alarm                4
Group                Global
Event Severity       Warning or Worse
Event Name           All
Time From            00:00
Time To              23:59
Email Recipients     CHNVSNOSTS004\wqsqd
Email Addresses      RWRQQ@tatacommunications.com
SNMP Trap Recipients 10.x.x.x:25

Alarm                5
Group                Global
Event Severity       Critical or Worse
Event Name           All
Time From            00:00
Time To              23:59
Email Recipients     CHNVSNOSTS004\wqdg
Email Addresses      vnrsa@tatacommunications.com
SNMP Trap Recipients 10.x.x.x:25

Re: alert not recieving at repeat interval

Hi Saran,

     Looks like something is wrong and some needs to really try it in-house to find whats happening. Can you also provide us with the version of DFM that you are running.

Regards

adai

Re: alert not recieving at repeat interval

Version 5.0

Re: alert not recieving at repeat interval

Hi Saran,

      We will try and get back to you in the mean time you should consider upgrading to 5.0.2P1 or 5.1 depending upon you want to be in a GA or FCS version respectively.

Regards

adai

Re: alert not recieving at repeat interval

Hi Adai,

What are the add-ons included in the version compare with 5.0 ?

Saran

Re: alert not recieving at repeat interval

Check this page for whats new. You should atleast upgrade to 5.0.2P1 which is a GA release.

What's New in OnCommand Unified Manager 5.1 Release

Regards

adai