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onCommand 5.0 failure

Hi,

i installed today the oncommand 5.0 core x64 and adobe _FLASH_ player on our test server.

Installation was w/o any failures so far it looks good, but when i start the oC i get the following Error after my successfull Login:

==ERROR==

com.netapp.nwf.dfmui.client.toolkit.lapi.common.ServerErrorDetails

==TIME==

2011-08-08 15:51:04,972

==MESSAGE==

Server connectivity is lost. Closing this dialog will log you out.

==DETAILS==

Failed to start the com.netapp.nwf.dfmui.server.toolkit.japi.zephyr.dfm.resourcepool.ResourcePool list:

==CORRECTIVE ACTION==

Log back in when server connectivity is restored.

==LOCATION==

Location is not specified.

==BROWSER INFO==

App Name: Microsoft Internet Explorer

App Version: 4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

App Codename: Mozilla

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Platform: Win32

Cookie Enabled: true

IE 8.0.7600.16385 Windows 2008R2 x64.

cheers    

onCommand 5.0 failure

I too have the problem installing OnCommand 5.0 on RHEL 5u5 64-bit. I am getting the following error when I try to execute the script:

[root@labserver OC5]# ./occore-setup-5-0-linux-x64.sh

Segmentation fault

[root@labserver OC5]#

I am not getting any info to troubleshoot further. Adobe flash player plugin installed already.

onCommand 5.0 failure

Hi amusthafa,

  You usually hit the "Segmentation fault" if the build is corrupt or not downloaded properly. Please check the md5 sum.

Thanks,

  Arun

onCommand 5.0 failure

The checksum of lunix x64 build posted in now site is:

occore-setup-5-0-linux-x64.sh:  8c2b929d518416e366c686fdbfae4d96

run "md5sum </buildpath/occore-setup-5-0-linux-x64.sh>" and verify whether the checksum matches.

onCommand 5.0 failure

Can you get the output of dfm options list ?

Regards

adai

Re: onCommand 5.0 failure

Hi,

checked all services did a other reboot and still get the Error with support Browser and also with unsupported ones.

C:\Users\admdaehnrich-ext>dfm service list

sql: started

webui: started

http: started

eventd: started

monitor: started

scheduler: started

server: started

watchdog: started

Option                                Value

------------------------------------- ------------------------------

agentHostAdminPassword                ********

agentHostCIFSAccount

agentHostCIFSPassword                 ********

agentHostGuestPassword                ********

agentHostLogin                        guest

agentHostPort                         4092

agentHostTransport                    http

agentMonInterval                      2 minutes

aggrFullThreshold                     90

aggrFullThresholdInterval             0 seconds

aggrNearlyFullThreshold               80

aggrNearlyOvercommittedThreshold      95

aggrNearlyOverDeduplicatedThreshold   140

aggrOvercommittedThreshold            100

aggrOverDeduplicatedThreshold         150

aggrSnapshotFullThreshold             90

aggrSnapshotNearlyFullThreshold       80

alertFrom

auditLogEnabled                       Enabled

auditLogForever                       No

authUsePam                            no

autoClientStatEnabled                 No

autosupportAdminContact

autosupportContent                    complete

autosupportDestinationEmail           autosupport@netapp.com

autosupportDestinationURL             support.netapp.com/asupprod/post/1.0/postA

sup

autosupportEnabled                    No

autosupportIncludeAllDiagInfo         No

autosupportIncludePerf                Yes

autosupportIncludeProv                Yes

autosupportIncludeVirtual             Yes

autosupportMonInterval                2 minutes

autosupportProtocol                   https

autosupportRetryCount                 4

autosupportRetryDelay                 15 minutes

backupDirMonInterval                  8 hours

backupRetentionCount                  0

ccMonInterval                         4 hours

cfMonInterval                         5 minutes

chargebackDayOfMonth                  1

chargebackIncrement                   Daily

chargebackRate

clientStatCifsLatency                 30

clientStatCpuThreshold                80

clientStatMinTotalOpsRate             500

clientStatNfsLatency                  30

clientStatThresholdPeriod             300

clientStatTotalOpsRate                30

clusterMonInterval                    15 minutes

cpuBusyThresholdInterval              15 minutes

cpuMonInterval                        5 minutes

cpuTooBusyThreshold                   95

credCacheTTL                          20 minutes

currencyFormat                        $ #,###.##

currentEventsCacheSize

databaseBackupDbengWaitTime           600

databaseBackupDir                     E:\Program Files (x86)\NetApp\DataFabric M

anager\DFM\data\

dataExportDir                         E:/Program Files (x86)/NetApp/DataFabric M

anager/DFM/dataExport/

defReportLinesPerPage                 20

dfmDataExportEnabled                  No

dfMonInterval                         30 minutes

discoverAgents                        Enabled

discoverClusters                      Enabled

discoverEnabled                       Enabled

discoverHostInitEnabled               Enabled

discoverHosts                         Enabled

discoverInterval                      15 minutes

discoverNetworks                      Disabled

discoverTimeout                       5 seconds

discoverVfilers                       Enabled

diskMonInterval                       4 hours

dpDynamicSecondarySizing              Disabled

dpMaxFanInRatio                       1

dpPriVolNameFormat                    %L

dpPriVolNameOption                    global-format

dpPriVolNameScriptPath

dpPriVolNameScriptRunAs

dpReaperCleanupMode                   Orphans

dpReaperInterval                      30 minutes

dpReBaselineMode                      Confirm

dpRestoreTransfersPerHost             8

dpSecQtreeNameFormat                  %Q

dpSecVolNameFormat                    %L_%C_%S_%V

dpSecVolNameOption                    global-format

dpSecVolNameScriptPath

dpSecVolNameScriptRunAs

dpSnapNameFormat                      %T_%R_%L_%H_%N_%A

dpSnapNameOption                      global-format

dpSnapNameScriptPath

dpSnapNameScriptRunAs

dsConformanceMonInterval              1 hour

dsDRMonInterval                       15 minutes

dsProtectionMonInterval               15 minutes

dsUsageMetricCommentFields

dsUsageMetricIoInterval               1 day

dsUsageMetricMonInterval              2 hours

dsUsageMetricSpaceInterval            1 day

enableFQDNInFilerViewLinks            Enabled

envMonInterval                        5 minutes

eventsPurgeInterval                   25.71 weeks

favoriteMaxReports                    25

filerConfigSaveLocalChanges           yes

fsMonInterval                         15 minutes

groupTreeShowStatus                   Enabled

growthRateSensitivity                 2

guiRefreshInterval                    00:05:00

hbaportTooBusyThreshold               90

hostAdminPort                         8488

hostAdminTransport                    https

hostClockNearlySkewedThreshold        30 seconds

hostClockSkewedThreshold              1 minute

hostEnclosureDiscoveryEvents          Disabled

hostLoginProtocol                     ssh

hostPingMethod                        echo_snmp

hostRBACMonInterval                   1 day

hsNotificationsMaxCount               100000

hsNotificationsPurgingInterval        86400

httpEnabled                           No

httpPort                              8080

httpsEnabled                          Yes

httpsPort                             8443

ifMonInterval                         15 minutes

isHsAliveMonInterval                  1 minute

keystorePassphraseFile

ldapBaseDN

ldapBindDN

ldapBindPass                          ********

ldapEnabled                           No

ldapGID

ldapMember                            uniqueMember

ldapUGID                              CN

ldapUID                               UID

ldapVersion                           3

licenseExpireWarningThreshold         5

licenseMonInterval                    4 hours

localHostName

lunMonInterval                        30 minutes

maxReportLinesPerPage                 1000

monMinFreeBytes                       10000.0

monMinFreePercent                     10.0

monSNMPRetries                        4

monSNMPTimeout                        5

ndmpDataUseAllInterfaces              0

ndmpMonInterval                       30 minutes

networkDiscoveryLimit                 15

nodesRemainingWarningThreshold        1

opsMonInterval                        10 minutes

ownerEmailFieldName                   ownerEmail

perfAdvisorEnabled                    Enabled

perfAdvisorMaxMonitorThreads          32

perfAdvisorPollInterval               5 minutes

perfAdvisorShowAllViews               Disabled

perfAdvisorShowDiagCounters           Disabled

perfAdvisorTransport                  httpsOk

perfAdvThreshViolationMonInterval     15 minutes

perfArchiveDir                        E:/Program Files (x86)/NetApp/DataFabric M

anager/DFM/perfdata

perfDataExportEnabled                 No

perfExportDir                         E:/Program Files (x86)/NetApp/DataFabric M

anager/DFM\perfExport

perfMaxObjectInstancesInBarChart      20

perfSampleRate1                       1 minute

perfSampleRate2                       5 minutes

perfSampleRate3                       15 minutes

perfSampleRate4                       30 minutes

pingMonInterval                       1 minute

pingMonRetryDelay                     3

pingMonTimeout                        3

pluginsDir                            E:/Program Files (x86)/NetApp/DataFabric M

anager/DFM/plugins

pmQSMBackupPreferred                  Yes

pmUseSDUCompatibleSnapshotNames       No

preferredIPAddressType                IPv4

processHostPrimaryAddress             warn

processOSSVPrimaryAddress             warn

profileTTL                            6.43 weeks

protMgrNodesRemainingWarningThreshold 1

provMgrNodesRemainingWarningThreshold 1

qtreeFullThreshold                    90

qtreeFullThresholdInterval            0 seconds

qtreeGrowthEventMinChangePct          1

qtreeMonInterval                      8 hours

qtreeNearlyFullThreshold              80

recentMaxReports                      25

reportDesignPath                      E:/Program Files (x86)/NetApp/DataFabric M

anager/DFM/reports/

reportsArchiveDir                     E:\Program Files (x86)\NetApp\DataFabric M

anager\DFM\reports\

respoolFullThreshold                  90

respoolNearlyFullThreshold            80

respoolSpaceMonInterval               1 hour

rshBinary

SANHostMonInterval                    5 minutes

SANHostMonSnapshotLUNs                Enabled

scriptDir                             E:/Program Files (x86)/NetApp/DataFabric M

anager/DFM/script-plugins

scriptPath

serverAPILogExclude                   host-service-discover|dfm-about

serverCertAuthEnabled                 Enabled

serverHTTPEnabled                     Disabled

serverHTTPPort                        8088

serverHTTPSEnabled                    Enabled

serverHTTPSPort                       8488

shareMonInterval                      1 hour

SMTPServerBackup

SMTPServerName                        mail

SMTPServerPort                        25

snapmirrorLagErrorThreshold           2 days,  0:00

snapmirrorLagWarningThreshold         1 day, 12:00

snapmirrorMonInterval                 30 minutes

snapshotDiscoveryEventsEnabled        No

snapshotMonInterval                   30 minutes

snapvaultMonInterval                  30 minutes

snmpTrapListenerEnabled               Yes

snmpTrapListenerPort                  162

snmpTrapRcvdMaxPerWindow              250

snmpTrapRcvdWindowSize                5 minutes

statusMonInterval                     10 minutes

sysInfoMonInterval                    1 hour

useHostsEquiv                         No

userEmailDefaultDomain

userEnableAlerts                      yes

userFullThreshold                     90

userNearlyFullThreshold               80

userQuotaMonInterval                  1 day

vFilerMonInterval                     1 hour

vFilerRootVolumeSizeMb                50

volFullThreshold                      90

volFullThresholdInterval              0 seconds

volGrowthEventMinChangePct            1

volNearlyFullThreshold                80

volNearlyNoFirstSnapThreshold         80

volNearlyOvercommittedThreshold       95

volNearlyOverDeduplicatedThreshold    140

volNoFirstSnapThreshold               90

volOvercommittedThreshold             100

volOverDeduplicatedThreshold          150

volReserveDepletedThreshold           90

volReserveNearlyDepletedThreshold     80

volSnapshotCountThreshold             250

volSnapshotFullThreshold              90

volSnapshotTooOldThreshold            52 weeks

vserverMonInterval                    1 hour

webUIMaxHeapSizeMB                    1024

webUIMaxPermGenSizeMB                 512

webUIMinHeapSizeMB                    256

webUIMinPermGenSizeMB                 128

webUIPort                             8123

onCommand 5.0 failure

HI,

  Enable  serverHTTPEnabled option by "dfm option set serverHTTPEnabled=Enabled" and try once.

Thanks,

  Arun

onCommand 5.0 failure

I had the same issue as the original posting.

Arun's  suggestion above fixed the issue:

" Enable  serverHTTPEnabled option by "dfm option set serverHTTPEnabled=Enabled" and try once."

Re: onCommand 5.0 failure

Hello Arun,

I have this same issue. Error as follows:

==ERROR==
com.netapp.nwf.dfmui.client.toolkit.lapi.common.ServerErrorDetails

==TIME==
2014-04-03 15:03:04,237

==MESSAGE==
Server connectivity is lost. Closing this dialog will log you out.

==DETAILS==
Failed to start the com.netapp.nwf.dfmui.server.toolkit.japi.zephyr.dfm.resourcepool.ResourcePool list:

==CORRECTIVE ACTION==
Log back in when server connectivity is restored.

*************************

Recently installed Oncommand Core 5.2P1

The following options are already enabled:

serverAPILogExclude                   host-service-discover|dfm-about

serverCertAuthEnabled                 Enabled

serverHTTPEnabled                     Enabled

serverHTTPPort                        8088

serverHTTPSEnabled                    Enabled

serverHTTPSPort                       8488

shareMonInterval                      1 hour

Can you please help?

Re: onCommand 5.0 failure

Which version of UM are you running?

Kevin