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oncommand system manager 3.1.x could not detect cDOT HW failure alert

chao
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Hi Gurus

 

We found system manager 3.1.x could not receive some cDOT (8.2.1) HW failure alerts.  for example, if one PSU lost power or a HDD was broken,  System Manager show nothing in Alert window (but it could report 7-mode alert).  we did not test all scenarios but it seems system manager could detect MEM card falure.  we 

 

Is it expected? Any setting we missed?  the case# 2005305724 is already raised.

 

Thanks and Best Regards!

TC

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