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oncommand system manager 3.1.x could not detect cDOT HW failure alert

Hi Gurus

 

We found system manager 3.1.x could not receive some cDOT (8.2.1) HW failure alerts.  for example, if one PSU lost power or a HDD was broken,  System Manager show nothing in Alert window (but it could report 7-mode alert).  we did not test all scenarios but it seems system manager could detect MEM card falure.  we 

 

Is it expected? Any setting we missed?  the case# 2005305724 is already raised.

 

Thanks and Best Regards!

TC