2012-10-29 06:24 PM
we are unable to communicate with the balance proxy when we try to validate the proxy setup.
We have installed the proxy on a win2008r2 vmware VM (64bit) and the "Balance-Proxy" server is started, and we can see in netstat it is listening on port 9443.
Logs in Balance\logs indicate:
WARN: Could not instantiate listener com.akorri.bp.collectionserver.web.listener.Proces
I noticed there was a reference to a file called "collection-manager-quartz.properties" which i suspect is missing.
Am I meant to have a filed called collection-manager-quartz.properties in C:\Program Files (x86)\NetApp\Balance\resources\config? cos it is missing, and it doesn't seem to be present in the package either?
Solved! SEE THE SOLUTION
2012-10-30 08:07 PM
I was kindly directed to KB 2015583 "KB ID: 2015583 - Insight Balance proxy not showing OK: PROXY_ERROR: proxy error (The java package did not fully deploy on the proxy server)" and reinstalled with AV disabled which worked.
I should RTFM again next time...