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SC 4.1c snapvault backup is not possible after upgrading from SC3.6

Hi guys,

I have problem perform snapvault backup to secondary storage through DFM (Protection Manager). I got error message:

########## Getting latest snapshot copy for dataset snapcreator_tie_x1d member vnsap1009ha:vnsap1009ha_tie_dev_x1d_sap,vnsap1009ha_tie_dev_x1d_sapdata ##########

[2013-12-05 14:51:28,290] INFO: STORAGE-02090: Listing Snapshot copies on volume [vnsap1009ha_tie_dev_x1d_sap].

[2013-12-05 14:51:28,293] INFO: STORAGE-02091: Listing Snapshot copies on volume [vnsap1009ha_tie_dev_x1d_sap] finished successfully.

[2013-12-05 14:51:28,458] INFO: STORAGE-02090: Listing Snapshot copies on volume [vnsap1009ha_tie_dev_x1d_sapdata].

[2013-12-05 14:51:28,459] INFO: STORAGE-02091: Listing Snapshot copies on volume [vnsap1009ha_tie_dev_x1d_sapdata] finished successfully.

########## Checking Protection Manager dataset snapcreator_tie_x1d ##########

[2013-12-05 14:51:28,465] ERROR: Task: pmUpdate with configSmiley Surprisedracle@x1d failed

java.lang.NullPointerException: null

        at com.netapp.snapcreator.storage.executor.DfmExecutor.<init>(DfmExecutor.java:47) ~[storage-impl.jar:na]

        at com.netapp.snapcreator.storage.executor.DFMExecutorFactory.getInstance(DFMExecutorFactory.java:21) ~[storage-impl.jar:na]

        at com.netapp.snapcreator.storage.api.StorageApiFactory.getStorage(StorageApiFactory.java:35) ~[storage-impl.jar:na]

        at com.netapp.snapcreator.storage.StorageCoreImpl.pmGetDatasetStatus(StorageCoreImpl.java:768) ~[storage-impl.jar:na]

        at com.netapp.snapcreator.workflow.task.ProtectionManagerTask.execute(ProtectionManagerTask.java:115) ~[workflow.jar:na]

        at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:52) [workflow.jar:na]

        at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:18) [workflow.jar:na]

        at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) [na:1.6.0_25]

        at java.util.concurrent.FutureTask.run(Unknown Source) [na:1.6.0_25]

        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) [na:1.6.0_25]

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.6.0_25]

        at java.lang.Thread.run(Unknown Source) [na:1.6.0_25]

view from config file for OM:

###################################

### Operations Manager Settings ###

###################################

OM_HOST=ebria

OM_USER=netapp\snapcreator-sapdl

OM_PWD=XXXXX (we have crypted password - I cannot publish it here for security reason)

OM_PORT=8088

OM_EVENT_GENERATE=N

SnapVault backup through SC 3.6 is working properly.

Did you face with this problem or do you have somebody any idea what can be wrong?

If is needed some logs or config files feel free ask me and I can upload that.

Thank you

Best regards,

Jakub


Re: SC 4.1c snapvault backup is not possible after upgrading from SC3.6

Hi Jakub,

Can you let us know the value of:

OM_TRANSPORT=

Please set this to:

OM_TRANSPORT=HTTP

And let us know the result.

Thanks,

John

Re: SC 4.1c snapvault backup is not possible after upgrading from SC3.6

Hi John,

It helped! I have set OM_TRANSPORT=HTTP and Snapvault backup finished successfully.

Is this a new parameter in SC4 ? I didn´t find it in SC3.6.

Did you released any document where is possible find overview with all new parameters for SC4.1 ?

Thank you a lot!

Jakub