I believe I have finally resolved this issue. It all had to do with the JAVA version. I rebooted my server last night ant the service would not start. I found this in the Admin Guide. See Below. I installed the 64 bit version of JAVA. My OS is 64 bit and I have IE10. Now the service starts and I check my SendMail and it works.
Troubleshooting the Snap Creator start issue
The Snap Creator Server or the Windows service might not start.
You face this issue if Java is not installed or the wrong bit level or version of Java is installed. You
must install Java Runtime Environment (JRE) 1.6 or later. You must ensure that the bit levels (32-bit
or 64-bit) of Java and Snap Creator are the same.
Error messages
