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HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

Running snapmirror-get-status with api is returning the following error. Does anyone know when this happens? Is there any solution for this?

D:\temp\ssleay32>apitest.exe -x <ipaddress> nasadmin <password> snapmirror-get-status
INPUT:
<snapmirror-get-status/>

OUTPUT:
<results reason="HTTP POST - failed, status code = 499" status="failed" errno="13011"/>


D:\temp\ssleay32>apitest.exe -X <ipaddress> nasadmin <password> snapmirror-get-status
INPUT:
<?xml version='1.0' encoding='utf-8' ?>
<!DOCTYPE netapp SYSTEM 'file:/etc/netapp_filer.dtd'>
<netapp xmlns="http://www.netapp.com/filer/admin" version="1.0"><snapmirror-get-status/></netapp>
<results reason="HTTP POST - failed, status code = 20" status="failed" errno="13011"/>

Re: HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

Can somone let me know if this is happening due to incorrect invocation or because of some issue in the NetApp system?

Re: HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

The reason for this should be something else, the same apitest call seems to be working on my 7mode system. I'll try and dig further.

Re: HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

Thanks.

Re: HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

Hi aashray,  Were you able to find out details on when and why this error message is returned?

Thanks,

Prasanna

Re: HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

Hi Prasanna, do you think there is a firewall blocking access to your filer in some way (packets are getting dropped) ?

Re: HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

I haven't tried invoking other API calls on those Netapp systems. Thanks for pointing this. Let me try invoking few other APIs like system-get-info and see how the responses look like.

Regards,

Prasanna

Re: HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

Let me know what you find.

Re: HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

Sure.

Re: HTTP Post error - to send the API request(err=10054) returned when snapmirror-get-status is invoked using apitest

Hi Aashray,

          I got the following commands run against three NetApp systems. The commands were successful only on one system and failed on the remaining two systems. Please note that all these commands on all NetApp systems were invoked from the same machine. Hence, it doesn't seem to be a firewall issue.

The outputs obtained from the execution of the commands have been provided below. One snapshot is provided from the system where the execution failed and the other from the system where the command execution was successful.

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D:\temp\ssleay32>apitest.exe -X 10.3.184.151 root <password> system-get-info
INPUT:
<?xml version='1.0' encoding='utf-8' ?>
<!DOCTYPE netapp SYSTEM 'file:/etc/netapp_filer.dtd'>
<netapp xmlns="http://www.netapp.com/filer/admin" version="1.0"><system-get-info/></netapp>
<results reason="HTTP POST - Unable to send the API request(err=10054)." status="failed" errno="13011"/>


D:\temp\ssleay32>apitest.exe -x 10.3.184.151 root <password> system-get-info
INPUT:
<system-get-info/>

OUTPUT:
<results reason="HTTP POST - Unable to send the API request(err=10054)." status="failed" errno="13011"/>


D:\temp\ssleay32>apitest.exe -x 10.3.184.151 root <password> volume-list-info
INPUT:
<volume-list-info/>

OUTPUT:
<results reason="HTTP POST - Unable to send the API request(err=10054)." status="failed" errno="13011"/>


D:\temp\ssleay32>apitest.exe -X 10.3.184.151 root <password> volume-list-info
INPUT:
<?xml version='1.0' encoding='utf-8' ?>
<!DOCTYPE netapp SYSTEM 'file:/etc/netapp_filer.dtd'>
<netapp xmlns="http://www.netapp.com/filer/admin" version="1.0"><volume-list-info/></netapp>
<results reason="HTTP POST - Unable to send the API request(err=10054)." status="failed" errno="13011"/>

#####################################

D:\temp\ssleay32>apitest.exe -x 10.3.184.167 root <password> system-get-info
INPUT:
<system-get-info/>

OUTPUT:
<results status="passed">
        <system-info>
                <system-name>gwstor4879</system-name>
                <system-id>1873798609</system-id>
                <system-model>V6240</system-model>
                <system-machine-type>V6240</system-machine-type>
                <vendor-id>NetApp</vendor-id>
                <system-serial-number>800000096318</system-serial-number>
                <partner-system-id>1873799107</partner-system-id>
                <partner-system-name>gwstor4881</partner-system-name>
                <system-revision>A2</system-revision>
                <board-speed>2533</board-speed>
                <board-type>System Board XVIII</board-type>
                <cpu-part-number>111-01154</cpu-part-number>
                <cpu-revision>A0</cpu-revision>
                <cpu-serial-number>8002434152</cpu-serial-number>
                <cpu-firmware-release>7.1.2</cpu-firmware-release>
                <number-of-processors>8</number-of-processors>
                <memory-size>49152</memory-size>
                <cpu-processor-type>Intel(R) Xeon(R) CPU           E5540  @ 2.53
GHz</cpu-processor-type>
                <cpu-microcode-version>17</cpu-microcode-version>
                <supports-raid-array>true</supports-raid-array>
                <prod-type>V-Series</prod-type>
        </system-info>
</results>

D:\temp\ssleay32>apitest.exe -X 10.3.184.167 root <password> volume-list-info
INPUT:
<?xml version='1.0' encoding='utf-8' ?>
<!DOCTYPE netapp SYSTEM 'file:/etc/netapp_filer.dtd'>
<netapp xmlns="http://www.netapp.com/filer/admin" version="1.0"><volume-list-inf
o/></netapp>

OUTPUT:
<?xml version='1.0' encoding='UTF-8' ?>
<!DOCTYPE netapp SYSTEM '/na_admin/netapp_filer.dtd'>
<netapp version='1.1' xmlns='http://www.netapp.com/filer/admin'>
<results status="passed"><volumes><volume-info><name>oncommand_data</name><uuid>
a05ea3fa-395f-11e1-9f6d-00a09820ed3d</uuid><type>flex</type><block-type>64_bit</
block-type><state>online</state><size-total>128849018880</size-total><size-used>
104063500288</size-used><size-available>24785518592</size-available>....

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