SMI-S Agent cannot connect to NetApp filer



While trying to configure the SMI-S Agent on windows server 2008 R2 Standard edition, we are facing issues while connecting to NetApp storage.

Getting the following error.


smis add netapp1 smis_user

password: ********


Failed to add netapp1


cimcli CIMException: Cmd= ci Object= ONTAP_FilerData Code= 1
CIM_ERR_FAILED: ProviderLoadFailure: (C:\Program Files (x86)\NetApp\smis\pegasus/bin/ONTAP_FilerData.dll:ONTAP_FilerData):Cannot load library, error: 14001


troubleshooting done till now,

Added Microsoft C++ 2010 x86 Redistributable maintenance which was missing on our server

restarted cmiserver multiple times