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Re: VSC 5 - Account locked when try to access or edit Backup Jobs

Fixed -

One of two things fixed it, most likely #2

1. Deleted a return line at the end of the file

2. noticed the file was named .override.override, so I removed the incorrect redundancy

Looking forward to the update that resolves this!

Re: VSC 5 - Account locked when try to access or edit Backup Jobs

Hey Philip -

Could you open a case with support so we can give you a hand and make sure your issue is properly tracked?  If the above solution isn't working after adding the line to the smvi.override, saving, then restarting the service, you are likely hitting another problem.

Could you email me the case number once you open it so I can escalate it immediately?

*jenn

Re: VSC 5 - Account locked when try to access or edit Backup Jobs

same issue for me last week

Re: VSC 5 - Account locked when try to access or edit Backup Jobs

Good morning.  Please creat case (if you haven't already) with NetApp Support and explain that you have likely encountered Bug 821600.  There is now a fix for this.

Re: VSC 5 - Account locked when try to access or edit Backup Jobs

I had a case open with netapp and got the solution yesterday:

We can work around this issue by adding an entry in the smvi.override file which will ensure that the Windows Authentication Handler is not called to authenticate the incoming soap request.

The steps are as follows :

1) Open the smvi.override file present at the following location on the m/c where VSC is installed - C:\Program Files\NetApp\Virtual Storage Console\smvi\server\etc

2) Add the following line to the file :

  1. authentication.chain.1=com.netapp.smvi.security.authentication.handler.VSphereAuthenticationHandler

3) Save the changes to the file.

4) Restart the NetApp SnapManager for Virtual Infrastructure service.

this fix worked for me

Re: VSC 5 - Account locked when try to access or edit Backup Jobs

It is now August 12th. Is this bug going to be fixed? I see there is a 5.0.1 beta, is the bug fixed here? How do I access this? Thank you.

Re: VSC 5 - Account locked when try to access or edit Backup Jobs

Hallo,
same question.
Because the Workarround is slowing down the WebClient.

Every time any of the NetApp Plug-in have to load in the window, it tooks very long.

To create one or more jobs, it feels like hours.

Re: VSC 5 - Account locked when try to access or edit Backup Jobs

Good afternoon,

 

Any update when this bug will be resolved?

Re: VSC 5 - Account locked when try to access or edit Backup Jobs

This bug is fix in VSC 5.0P1.

Re: VSC 5 - Account locked when try to access or edit Backup Jobs

just installed 5.0P1 same issue again... any one else got the same problems even with 5.0P1 installed?