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VSC 7.1 Storage information is not displaying

Greetings -

I saw a similar post on this but it did not simulate my scenario.

 

We are running 6.5u1 vcenter. and VSC 7.1 Appliance with Snapcenter 4.0. If i try to add the storage controller it says it already exists. But the list shows nothing.

 

(see attachments)

 

 

 

 

 

Re: VSC 7.1 Storage information is not displaying

 

- Is VSC 7.1 a new appliance or was it upgraded from an previous 7.0 instance?

- Were any storage systems seen at anytime before?

- Do you have any logs ideally the kamino.log from /opt/netapp/vscserver?

 

Thanks,
~Satish

 

Re: VSC 7.1 Storage information is not displaying

[ Edited ]

Hi below is the responses to your inquiry.

Answers:

 

 Is VSC 7.1 a new appliance or was it upgraded from an previous 7.0 instance?

This is a new instance of 7.1 (not upgraded from 7.0) We used to have vsc 6.X but has been decommed.

- Were any storage systems seen at anytime before?

Only in 6.x. I never saw them in 7.1

- Do you have any logs ideally the kamino.log from /opt/netapp/vscserver?

No I do not. I can generate a support bundle if yo wish. Let me know where to send. If you want the specific kamino logs then let me know what process for that.

Re: VSC 7.1 Storage information is not displaying

Any update on this?  I am experiencing this exact problem with VSC 7.0P1 / vCenter 6.0.  I can add the arrays and provision storage, but this list is blank.

Re: VSC 7.1 Storage information is not displaying

Can you share the vsc.log from under /opt/netapp/vscserver/logs after you've tried the operation? This will help in debugging it.

Re: VSC 7.1 Storage information is not displaying

you could just generate the support bundle and attach it. That will be better.