VSC4.2.2 Single File Restore Faild [ Edited ]

[#1]

IHAC who upgraded VSC 2.1.1 to 4.2.2.
After upgrading, they tested Single File Resore and it was failed.

When they executed Restore Agent, a permission error appeared(attached screenshot).

I have no idea how to troubleshoot for this problem.
Should I check any log files or any settings? Please advice.

[#2]

Hi,

Check this bug, http://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=594731

Thanks