topic Re: Cloud Sync Issues with Linux Data Broker in NetApp Console

Cloud Sync Issues with Linux Data Broker

FlorinDP — Wed, 04 Jun 2025 10:32:39 GMT

Hello,

I am getting the following errors on in the data-broker.log. Any idea on how to troubleshoot this?

1|data-broker  | [2021-03-04T17:02:58.392] [INFO] [MASTER] [0] [1827] Restarting worker of type ACL-SERVER.
1|data-broker  | [2021-03-04T17:02:58.392] [INFO] [MASTER] [0] [1827] Forking file: /opt/netapp/databroker/acl-server.js
1|data-broker  | [2021-03-04T17:02:58.918] [WARN] [MASTER] [0] [1827] Worker #1073471, PID 20311 died SIGABRT.
1|data-broker  | [2021-03-04T17:02:58.919] [INFO] [MASTER] [0] [1827] Restarting worker of type ACL-SERVER.
1|data-broker  | [2021-03-04T17:02:58.919] [INFO] [MASTER] [0] [1827] Forking file: /opt/netapp/databroker/acl-server.js
1|data-broker  | [2021-03-04T17:02:59.448] [WARN] [MASTER] [0] [1827] Worker #1073472, PID 21046 died SIGABRT.
1|data-broker  | [2021-03-04T17:02:59.450] [INFO] [MASTER] [0] [1827] Restarting worker of type ACL-SERVER.
1|data-broker  | [2021-03-04T17:02:59.451] [INFO] [MASTER] [0] [1827] Forking file: /opt/netapp/databroker/acl-server.js
1|data-broker  | [2021-03-04T17:03:00.002] [WARN] [MASTER] [0] [1827] Worker #1073473, PID 21782 died SIGABRT.
1|data-broker  | [2021-03-04T17:03:00.002] [INFO] [MASTER] [0] [1827] Restarting worker of type ACL-SERVER.
1|data-broker  | [2021-03-04T17:03:00.003] [INFO] [MASTER] [0] [1827] Forking file: /opt/netapp/databroker/acl-server.js
1|data-broker  | [2021-03-04T17:03:00.532] [WARN] [MASTER] [0] [1827] Worker #1073474, PID 22518 died SIGABRT.
1|data-broker  | [2021-03-04T17:03:00.532] [INFO] [MASTER] [0] [1827] Restarting worker of type ACL-SERVER.
1|data-broker  | [2021-03-04T17:03:00.533] [INFO] [MASTER] [0] [1827] Forking file: /opt/netapp/databroker/acl-server.js

Re: Cloud Sync Issues with Linux Data Broker

RamiB — Wed, 10 Mar 2021 10:51:32 GMT

Hi,

As you see , this are warning but they don't indicate of a real issue.

what is the impact you have because of this warnings in usability of the product?

can you attach the complete log?

Thanks

Re: Cloud Sync Issues with Linux Data Broker

RosivaldoCorrea — Mon, 19 Apr 2021 18:58:23 GMT

Hi RamiB,

our concern here is about this weird behavior. the process is always restarting and dying right after. We don't think it could be normal.
---

[2021-04-19T18:46:06.199] [INFO] [MASTER] [0] [8700] Restarting worker of type ACL-SERVER.
[2021-04-19T18:46:06.200] [INFO] [MASTER] [0] [8700] Forking file: /opt/netapp/databroker/acl-server.js
[2021-04-19T18:46:06.778] [WARN] [MASTER] [0] [8700] Worker #1120137, PID 22667 died SIGABRT.

---

But we are trying to find why in our dashboard the info about the synchronization is not working. Our investigation began here. If you have any idea to help us I will appreciate that.

Note: We are seeing this from data-broker.log too.

[2021-04-19T18:57:02.350] [ERROR] [MASTER] [0] [8700] Got uncaught exception Error: read ENOTCONN
at tryReadStart (net.js:571:20)
at Socket._read (net.js:582:5)
at Socket.Readable.read (_stream_readable.js:474:10)
at Socket.read (net.js:622:39)
at new Socket (net.js:374:12)
at Object.Socket (net.js:265:41)
at createSocket (internal/child_process.js:313:14)
at ChildProcess.spawn (internal/child_process.js:436:23)
at spawn (child_process.js:548:9)
at Object.execFile (child_process.js:232:17)
at exec (child_process.js:153:25)
at /opt/netapp/databroker/node_modules/systeminformation/lib/network.js:1104:13
at processTicksAndRejections (internal/process/task_queues.js:79:11) {
errno: -107,
code: 'ENOTCONN',
syscall: 'read'
}
[2021-04-19T18:57:02.351] [ERROR] [MASTER] [0] [8700] Got uncaught exception Error: read ENOTCONN
at tryReadStart (net.js:571:20)
at Socket._read (net.js:582:5)
at Socket.Readable.read (_stream_readable.js:474:10)
at Socket.read (net.js:622:39)
at new Socket (net.js:374:12)
at Object.Socket (net.js:265:41)
at createSocket (internal/child_process.js:313:14)
at ChildProcess.spawn (internal/child_process.js:436:23)
at spawn (child_process.js:548:9)
at Object.execFile (child_process.js:232:17)
at exec (child_process.js:153:25)
at /opt/netapp/databroker/node_modules/systeminformation/lib/network.js:1104:13
at processTicksAndRejections (internal/process/task_queues.js:79:11) {
errno: -107,
code: 'ENOTCONN',
syscall: 'read'
}
[2021-04-19T18:57:02.352] [ERROR] [MASTER] [0] [8700] Got uncaught exception Error: read ENOTCONN
at tryReadStart (net.js:571:20)
at Socket._read (net.js:582:5)
at Socket.Readable.read (_stream_readable.js:474:10)
at Socket.read (net.js:622:39)
at new Socket (net.js:374:12)
at Object.Socket (net.js:265:41)
at createSocket (internal/child_process.js:313:14)
at ChildProcess.spawn (internal/child_process.js:436:23)
at spawn (child_process.js:548:9)
at Object.execFile (child_process.js:232:17)
at exec (child_process.js:153:25)
at /opt/netapp/databroker/node_modules/systeminformation/lib/network.js:1104:13
at processTicksAndRejections (internal/process/task_queues.js:79:11) {
errno: -107,
code: 'ENOTCONN',
syscall: 'read'
}
[2021-04-19T18:57:02.353] [ERROR] [MASTER] [0] [8700] Got uncaught exception Error: read ENOTCONN
at tryReadStart (net.js:571:20)
at Socket._read (net.js:582:5)
at Socket.Readable.read (_stream_readable.js:474:10)
at Socket.read (net.js:622:39)
at new Socket (net.js:374:12)
at Object.Socket (net.js:265:41)
at createSocket (internal/child_process.js:313:14)
at ChildProcess.spawn (internal/child_process.js:436:23)
at spawn (child_process.js:548:9)
at Object.execFile (child_process.js:232:17)
at exec (child_process.js:153:25)
at /opt/netapp/databroker/node_modules/systeminformation/lib/network.js:1104:13
at processTicksAndRejections (internal/process/task_queues.js:79:11) {
errno: -107,
code: 'ENOTCONN',
syscall: 'read'