https://community.netapp.com/t5/NetApp-Console/Cloud-Backup-AltaVault-4-4-1-now-has-NetApp-support-for-AVA-c-models/m-p/140055#M88 <P>Great news! With the release of 4.4.1, Cloud Backup (AltaVault) users of AVA-c instances in AWS and Azure now have formal support for their instances from NetApp support.</P> <P>&nbsp;</P> <P>From the <A title="4.4.1 release notes" href="https://library.netapp.com/ecm/ecm_download_file/ECMLP2841531" target="_blank">4.4.1 release notes</A>:</P> <P>For Amazon Machine Images (AMI), AltaVault is available in the AVA-c4, AVA-c8, and AVA-c16 models. For Microsoft Azure Virtual Machine (AVM), AltaVault is available in the AVA-c4 model.<BR />Models vary by local storage capacity, which ranges from 4 TB to 16 TB.</P> <P>&nbsp;</P> <P>If you encounter issues with your Cloud Backup instance at 4.4.1, you may now open cases with NetApp support. Please refer to the <A title="AltaVault administration guide" href="https://library.netapp.com/ecm/ecm_download_file/ECMLP2841532" target="_blank">AltaVault administration guide</A>, chapter 9, section "Activating support for AltaVault cloud-based appliances" for details on activiating support.</P> <P>&nbsp;</P> <P>The NetApp community will continue to support AVA-c activity for versions lower than this release, although all users are recommended to come up to the latest release for up to date compatibility, performance, security and stability fixes.</P> Wed, 04 Jun 2025 13:44:35 GMT chriswong 2025-06-04T13:44:35Z https://community.netapp.com/t5/NetApp-Console/Cloud-Backup-AltaVault-4-4-1-now-has-NetApp-support-for-AVA-c-models/m-p/140055#M88 <P>Great news! With the release of 4.4.1, Cloud Backup (AltaVault) users of AVA-c instances in AWS and Azure now have formal support for their instances from NetApp support.</P> <P>&nbsp;</P> <P>From the <A title="4.4.1 release notes" href="https://library.netapp.com/ecm/ecm_download_file/ECMLP2841531" target="_blank">4.4.1 release notes</A>:</P> <P>For Amazon Machine Images (AMI), AltaVault is available in the AVA-c4, AVA-c8, and AVA-c16 models. For Microsoft Azure Virtual Machine (AVM), AltaVault is available in the AVA-c4 model.<BR />Models vary by local storage capacity, which ranges from 4 TB to 16 TB.</P> <P>&nbsp;</P> <P>If you encounter issues with your Cloud Backup instance at 4.4.1, you may now open cases with NetApp support. Please refer to the <A title="AltaVault administration guide" href="https://library.netapp.com/ecm/ecm_download_file/ECMLP2841532" target="_blank">AltaVault administration guide</A>, chapter 9, section "Activating support for AltaVault cloud-based appliances" for details on activiating support.</P> <P>&nbsp;</P> <P>The NetApp community will continue to support AVA-c activity for versions lower than this release, although all users are recommended to come up to the latest release for up to date compatibility, performance, security and stability fixes.</P> Wed, 04 Jun 2025 13:44:35 GMT https://community.netapp.com/t5/NetApp-Console/Cloud-Backup-AltaVault-4-4-1-now-has-NetApp-support-for-AVA-c-models/m-p/140055#M88 chriswong 2025-06-04T13:44:35Z