topic Re: adding an azuze cvo svm to CI in Data Infrastructure Insights

adding an azuze cvo svm to CI

StevenRuby — Wed, 04 Jun 2025 10:03:43 GMT

i have read through the KBs and verified connectivity but every time i get this:
Connector is in error state. Service name: audit. Reason for failure: No local IP address found on the connector that can reach the data interfaces of the SVM.

Re: adding an azuze cvo svm to CI

Ontapforrum — Sat, 05 Mar 2022 22:43:21 GMT

Have you checked this?
https://docs.netapp.com/us-en/cloudinsights/task_add_collector_svm.html#before-you-begin
Under 'Troubleshooting' - Go to: "No local IP address found on the connector that can reach the data interfaces of the SVM”."

https://kb.netapp.com/?title=Advice_and_Troubleshooting%2FCloud_Services%2FCloud_Insights%2FCloud_Secure_Data_Collector_in_error_%2527No_local_IP_address_found_on_the_connector%2527

Re: adding an azuze cvo svm to CI

Raisa — Mon, 07 Mar 2022 06:22:43 GMT

For adding CVO, please allow ICMP and TCP traffic for the agent VM and CVO.

Re: adding an azuze cvo svm to CI

StevenRuby — Mon, 07 Mar 2022 14:25:59 GMT

yes i have read that.
i see communications in the packet trace so there is no firewall issues.

Re: adding an azuze cvo svm to CI

StevenRuby — Mon, 07 Mar 2022 14:26:19 GMT

ICMP and TCP are allowed

Re: adding an azuze cvo svm to CI

aladd — Tue, 08 Mar 2022 13:33:16 GMT

If the protocols are allowed and we still see the error state, I might suggest opening a technical case. As this issue is typically due to firewall config, Cloud secure or other networking issues.

Re: adding an azuze cvo svm to CI

ttran — Wed, 16 Mar 2022 05:04:29 GMT

Hi @StevenRuby ,

Did you resolve the issue or have you engaged NetApp Technical Support?

Regards,

Team NetApp