Can not Install CloudInsight on my Windows Server 2016

pauli — Wed, 04 Jun 2025 11:21:51 GMT

I tried serveral times to Install the cloudinsights-au-1.202.0.msi file on a VM.

Always I get the same ERROR.

I also got this error with Version 1.199.

I do have admin rights.

Does anyone know why I get this error?

Thanks

Horst

Re: Can not Install CloudInsight on my Windows Server 2016

Ontapforrum — Wed, 22 Jan 2020 10:43:21 GMT

Hi,

No idea about this product or error, but just helping you with general troubleshooting:

As the error states 'There is a problem with this Windows Installer Package', could you try narrow down the issue:

1) Verify the checksum of the downloaded msi file. Checksums are generally available on the software download page [ Just to ensure binary is not corrupt]

2) Try: Running the installation from a command prompt, this may provide additional information:

Ex:
msiexec /l*xv c:*_install.log /i *.msi

/l <logfile> enables logging to the specified file. In this example, oci_install.log is the log file created on the root of the C: drive.
/* logs all information, excluding the verbose (/v) and /x (extra debugging information) options
/v logs verbosely
/x logs extra debugging information
/i installs the specified package. In this example, *.msi is the package being installed.

3) Check the Windows Event logs, particularly the Application logs, for MsiInstaller-related events that may provide more information about the failure.

Other rule-out steps we can think of:
1) check space on local disk
3) Stop anti-vrius software temperorily and run the install

Thanks!

Re: Can not Install CloudInsight on my Windows Server 2016

Mx-Sam2018 — Thu, 19 Mar 2020 16:09:19 GMT

I am having the same problem on Win10. Does anyone know the fix?

topic Re: Can not Install CloudInsight on my Windows Server 2016 in Data Infrastructure Insights

Can not Install CloudInsight on my Windows Server 2016

Re: Can not Install CloudInsight on my Windows Server 2016

Re: Can not Install CloudInsight on my Windows Server 2016