OCCM Trident deployment to NKS in GCP times out

elementx — Sat, 05 Oct 2019 08:46:08 GMT

- NKS v1.14.6 w/ RBAC (10.140.0.41-43)

- CM OnCommand Cloud Manager 3.7.3 (10.140.0.10)

- The two are in the same subnet. When CM installs Trident (v19.4) it creates a Trident namespace in the cluster, but then it times out like this.

Command execution failed (returned 1): level=info msg="Created installer service account." serviceaccount=trident-installer, level=info msg="Waiting for object to be created." objectName=clusterRole, level=info msg="Created installer cluster role." clusterrole=trident-installer, level=info msg="Waiting for object to be created." objectName=clusterRoleBinding, level=info msg="Created installer cluster role binding." clusterrolebinding=trident-installer, level=info msg="Created installer configmap." configmap=trident-installer, level=info msg="Waiting for object to be created." objectName=installerPod, level=info msg="Created installer pod." pod=trident-installer, level=info msg="Waiting for Trident installer pod to start.", level=info msg="Trident installer pod started." namespace=trident pod=trident-installer, level=info msg="Starting storage driver." backend=/setup/backend.json, level=error msg="API invocation failed. Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)", level=error msg="Could not initialize storage driver." error="error initializing ontap-nas driver: could not create Data ONTAP API client: error reading SVM details: Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)", level=fatal msg="Install failed; could not start the storage backend driver; problem initializing storage driver 'ontap-nas': error initializing ontap-nas driver: could not create Data ONTAP API client: error reading SVM details: Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers). Resolve the issue; use 'tridentctl uninstall' to clean up; and try again."

I tried to create some relaxed ingress and egress rules between NKS VMs and CVO Project (CM & CVO) but that didn't help.

What else should be checked?

Re: OCCM Trident deployment to NKS in GCP times out

anee — Mon, 16 Oct 2023 17:23:13 GMT

This post seems outdated - Version of Blue XP (formerly cloudmanager and formerly occm) and NKS (NetApp K8s ) not supported by NetApp anymore.

Would you prefer to try the new version Blue XP 3.9.34 and K8s services supported as in page below:

https://docs.netapp.com/us-en/bluexp-kubernetes/index.html

If you still see issues , kindly let us know over a support ticket and we can assist you further on this.

topic OCCM Trident deployment to NKS in GCP times out in Cloud Volumes ONTAP

OCCM Trident deployment to NKS in GCP times out

Re: OCCM Trident deployment to NKS in GCP times out