topic How to "really" unsubscribe from NetApp emails? in General Discussion

How to "really" unsubscribe from NetApp emails?

FristLsat — Wed, 04 Jun 2025 10:43:15 GMT

Your website page:

https://www.netapp.com/utility/subscribe/

does not seem to do its job. (From a UI perspective, it confirms nothing.)

Your chatbot parrots this website over and over.

Your CSRs do not know any other way around this.

It took me to register to a message board to ask: How can I stop receiving emails from your company?

Re: How to "really" unsubscribe from NetApp emails?

Drew_C — Wed, 02 Dec 2020 17:29:32 GMT

Hi @FristLsat, sorry this isn't working as you expected. Can you please forward the email to us? community *at* netapp.com

I'll help get your concern routed to the right people once we know what email(s) you're receiving.

Thanks,

-Drew

Re: How to "really" unsubscribe from NetApp emails?

FristLsat — Wed, 02 Dec 2020 17:42:22 GMT

At the bottom of any NetApp email it says:

"You are receiving this email at <myemailaddress@wouldbehere.com> because you are subscribed to receive communications from NetApp. You can unsubscribe at any time or manage your email preferences."

The word "unsubscribe" links to the website https://www.netapp.com/utility/subscribe/

Specifically, the subject line of the last 2 were "Last call - Webinar: SAP HANA success with ease" for a live webinar on Dec 3

Re: How to "really" unsubscribe from NetApp emails?

FristLsat — Wed, 06 Jan 2021 15:42:08 GMT

Now I'm getting emails "Prepared for cloud innovation?" from "NetApp Cloud <cloud@digital.netapp.com>"

Once again, the "Unsubscribe" webpage does not react other than to refocus back on my user input.

Is there an SLA that guarantees how many advertisements are sent out?

Re: How to "really" unsubscribe from NetApp emails?

FristLsat — Mon, 11 Jan 2021 17:47:59 GMT

Now it's a new email "Are you cloud ready?" from "NetApp Cloud <cloud@digital.netapp.com>" .

Why would a company employ such tactics to irritate current-, potential, and uninterested customers?

Re: How to "really" unsubscribe from NetApp emails?

Drew_C — Mon, 11 Jan 2021 21:32:08 GMT

I previously asked if you could forward the email to me. That will go a long way in helping to ensure this is sorted out for you (and anyone else).

Thanks,

-Drew