topic Re: Config advisor 5.8 Windows in General Discussion

Config advisor 5.8 Windows

Elodie — Wed, 04 Jun 2025 11:18:00 GMT

Hello,

After installing Config advisor 5.8 windows, when I launch the program I get the error "failed to execute script manage_ca".
If I restart program without closing the error window, http: // localhost: 8055 start in firefox but Config Advisor does not launch : "Connexion failed".

Host : windows serveur 2012 R2 standard / firefox 73.0.1

Config advisor 5.4 works on the same host...

Thanks

Elodie

Re: Config advisor 5.8 Windows

eladgotfrid1 — Mon, 13 Apr 2020 10:41:58 GMT

was anyone able to workaround this?

Re: Config advisor 5.8 Windows

RVazquezABC — Thu, 16 Apr 2020 12:41:20 GMT

Just installed it and it doesn't work. How frustrating. Could someone on Netapp please step in????

Re: Config advisor 5.8 Windows

pburcin — Thu, 16 Apr 2020 15:02:32 GMT

We last used v5.5 but I found this in the README file in the installation directory. -->>> 6. In case the application fails to launch on Windows with "Failed to execute script manage_ca", right-click on shortcut or the executable
in install directory and choose "Run as Administrator"

Re: Config advisor 5.8 Windows

FMS — Sat, 04 Jul 2020 06:48:14 GMT

It does not work..

Re: Config advisor 5.8 Windows

Mjizzini — Fri, 10 Jul 2020 06:53:59 GMT

Reinstall CA 5.7.1 did work with me.

Remove the below folders from the 5.8 installation before reinstalling 5.8.

C:/Program Files/NetApp/ConfigAdvisor
C:/Users/xuan/NetApp/ConfigAdvisor
C:/Users/xuan/ConfigAdvisorData

Re: Config advisor 5.8 Windows

robweight — Tue, 11 Aug 2020 18:11:01 GMT

Thanks @Mjizzini this fixed it for me without having to do a reinstall.

Removed

C:/Users/<user>/NetApp/ConfigAdvisor
C:/Users/<user>/ConfigAdvisorData

Re: Config advisor 5.8 Windows

Novicer — Fri, 19 Nov 2021 09:03:40 GMT

The given solution doesn't work as mentioned above. Can some one help with a proper solution.