topic I cannot start ActiveIQ config advisor version 6.5 in General Discussion

I cannot start ActiveIQ config advisor version 6.5

Yves_l — Wed, 04 Jun 2025 10:02:04 GMT

Hi,

I have installed ActiveIQ config advisor version 6.5 on windows but it doesn't seem to start. I get a small dos box but when it disappear nothing happens.

I have tried manually to go to https://localhost:8445 and I get an error

can someone help me please??

yves

Re: I cannot start ActiveIQ config advisor version 6.5

hmoubara — Thu, 14 Apr 2022 03:25:18 GMT

Hello @Yves_l

Are you able to share a screenshot or the error message you receiving ?

Which browser are you using? and OS version?

Thanks

Re: I cannot start ActiveIQ config advisor version 6.5

RossC — Thu, 14 Apr 2022 05:36:46 GMT

Hi @Yves_l

You can also reference this article to track down the Config Advisor logs to see if the logs show anything helpful.

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/MetroCluster/How_to_locate_Active_IQ_Config_advisor_result_and_log_file