topic Re: Unable to view or download simulator 9.X. in General Discussion

Unable to view or download simulator 9.X.

selvanj — Wed, 04 Jun 2025 11:20:31 GMT

Hi,

I am trying to download Netapp simulator 9.x, by clicking the below link which asked to "continue: then it went blank without listing anything as below.

http://mysupport.netapp.com/tools/download/ECMLP2538456DT.html?productID=61970

Even tried raising the issue in mysupport.netapp.com, the page goes blank. I have tried in another computer, same status.

Can anyone please help me on this? Appreciated

Thanks and regards,

Selvan

Re: Unable to view or download simulator 9.X.

Ontapforrum — Fri, 31 Jan 2020 15:54:35 GMT

Hi,

I tried using your link it works fine for me.

https://mysupport.netapp.com/tools/info/ECMLP2538456I.html?productID=61970&pcfContentID=ECMLP2538456

Could you try another browser : firefox or IE or Chrome ?

Thanks!

Re: Unable to view or download simulator 9.X.

selvanj — Fri, 31 Jan 2020 16:56:22 GMT

Hi,

Thanks for your suggestion. But i have tried in all browser, it did not work. So what i can understand as you can able to see the content, then the issue might be with my login. Today only I signed up in this portal. But the sad part, when i try to escalate it to support, that too ends with blank page. 😞

Thanks and Regards,

Selvan

Re: Unable to view or download simulator 9.X.

Ontapforrum — Fri, 31 Jan 2020 18:11:49 GMT

Thanks. I see your point. I think in next 24 hours you should be able to access the download page and its contents. Looks like it's to do with your account.

Re: Unable to view or download simulator 9.X.

selvanj — Wed, 05 Feb 2020 18:14:23 GMT

Thank You. I have raised the request to access "software downloads". Today i tried, it works and i can able to view and download simulator.