topic Re: FAS2720 Product Number in General Discussion

FAS2720 Product Number

CC_NetApp — Wed, 04 Jun 2025 11:19:24 GMT

Hi,

I am trying to raise a support call with but cannot find the product number of our FAS2720. Any ideas where I might find this?

my email is <removed by admin>

Many Thanks

Re: FAS2720 Product Number

SpindleNinja — Tue, 11 Feb 2020 13:51:29 GMT

serial number:

Cluster::> node show -fields serialnumber

it's also physically printed on the box.

Re: FAS2720 Product Number

CC_NetApp — Tue, 11 Feb 2020 14:15:46 GMT

Thanks for clearing that up for me. I am new to NetApp storage so still trying to grasp all the components and what they reference. Is the product number basically the SN of any of the nodes?

Re: FAS2720 Product Number

SpindleNinja — Tue, 11 Feb 2020 15:21:32 GMT

i've seen it referred to as a "product serial number" before. but that's what you will need to open a ticket.

You should also be able to see the system when you login in to http://mysupport.netapp.com/ and Active IQ (AutoSupport) https://mysupport.netapp.com/myautosupport/dist/index.html

If you don't see the system there either, I would work with your rep and or support to make sure that you can.