topic Re: Problems accessing NetApp pages in General Discussion

Problems accessing NetApp pages

sanadmin_do — Wed, 04 Jun 2025 11:02:32 GMT

As of last week, we no longer come to the download pages of NetApp with two different browsers (Chrome and Edge). We always get a message that the username or password is incorrect. Is it a bug on the NetApp site or is it intentional? Do you always have to use a different browser now?

Re: Problems accessing NetApp pages

AlexDawson — Mon, 06 Jul 2020 07:22:29 GMT

Hi there!

In case of problems like this, my first try is to use a private browsing window, and if that works, clear all the netapp.com cookies from your main browsing interface. I understand you have tried two browsers, but I would also try this first.

Hope this helps!

Re: Problems accessing NetApp pages

sanadmin_do — Mon, 06 Jul 2020 07:28:05 GMT

Hi !

Thanks for the tip. It helps.