https://community.netapp.com/t5/General-Discussion/How-to-enable-a-new-colleague-to-see-our-systems-in-mySupport/m-p/157966#M923 <P>Hi,</P> <P>&nbsp;</P> <P>He needs to register a new account with the company email address. Or request a change of company&amp;email if he has an existing NetApp account.&nbsp; upon doing either of them, he will be asked to provide a serial number of one of the NetApp products at this company (if using ONTAP use the command "node show -fields serialnumber").</P> <P>&nbsp;</P> <P>Gidi</P> Fri, 24 Jul 2020 12:27:50 GMT GidonMarcus 2020-07-24T12:27:50Z https://community.netapp.com/t5/General-Discussion/How-to-enable-a-new-colleague-to-see-our-systems-in-mySupport/m-p/157961#M922 <P>Hi friends,</P> <P>we have a new colleague, he has a NetApp mySupport account.</P> <P>But how do I manage it, that he can also see/manage our companys systems?</P> <P>Search all through the support site, but did not find where to do this....can anybody pls. give me a hint?</P> <P>Cheers,</P> <P>Andi</P> Wed, 04 Jun 2025 11:00:07 GMT https://community.netapp.com/t5/General-Discussion/How-to-enable-a-new-colleague-to-see-our-systems-in-mySupport/m-p/157961#M922 Andi_from_Airbus 2025-06-04T11:00:07Z https://community.netapp.com/t5/General-Discussion/How-to-enable-a-new-colleague-to-see-our-systems-in-mySupport/m-p/157966#M923 <P>Hi,</P> <P>&nbsp;</P> <P>He needs to register a new account with the company email address. Or request a change of company&amp;email if he has an existing NetApp account.&nbsp; upon doing either of them, he will be asked to provide a serial number of one of the NetApp products at this company (if using ONTAP use the command "node show -fields serialnumber").</P> <P>&nbsp;</P> <P>Gidi</P> Fri, 24 Jul 2020 12:27:50 GMT https://community.netapp.com/t5/General-Discussion/How-to-enable-a-new-colleague-to-see-our-systems-in-mySupport/m-p/157966#M923 GidonMarcus 2020-07-24T12:27:50Z