topic NetApp XCP Sync Command Have Some Problem in General Discussion

NetApp XCP Sync Command Have Some Problem

Demon-Huang — Wed, 04 Jun 2025 10:52:35 GMT

Tools：NetApp XCP 1.6.1

Environment：Windows 2012 Install XCP 1.6.1

I Have NetApp FAS3220 and other nas , now i want to migrate the nas data to the new storage NetApp FAS8200,

When i first copy done, use the " xcp sync " command to sync the new data, but is cancel by itself, the error as follows the picture.

Re: NetApp XCP Sync Command Have Some Problem

hmoubara — Thu, 24 Sep 2020 09:34:32 GMT

Hello

Please check the kb below:

https://kb.netapp.com/Advice_and_Troubleshooting/Archived_Articles/ARCHIVED%3A_Troubleshooting_Workflow%3A_NetApp_XCP_Migration_Tool_errors

Error from the xcp logs provided:

2020-09-23 22:58:07,158 - ERROR - xcp.acls - 17980 - 15056 - failed to obtain fallback security principal "tse-c.local\Administrator". Please check if the principal with the name "tse-c.local\Administrator" exists on "TSCFILER".
2020-09-23 22:58:07,158 - ERROR - xcp.acls - 16680 - 2812 - failed to obtain fallback security principal "tse-c.local\Administrator". Please check if the principal with the name "tse-c.local\Administrator" exists on "TSCFILER".
2020-09-23 22:58:07,158 - DEBUG - xcp.acls - 16680 - 2812 - stack trace:

Cause #17: This may happen when:

The target netbios name/machine account cannot be resolved to an IP
The target machine cannot resolve the fallback-user or fallback-group to a SID

Solution:

For cause 1, add a mapping in the hosts file (c:\windows\system32\drivers\etc\hosts) for the netbios name/machine account name of the target.
For cause 2, select a fallback-user/group that can be resolved by the target system. This can either be a local user to the target machine, or a domain user resolvable by the target machine.

Re: NetApp XCP Sync Command Have Some Problem

Demon-Huang — Thu, 24 Sep 2020 14:09:03 GMT

I want to see the kb,but when I open,the page tell me " You do not have permission to view this page."

the "TSCFILER" is a NetApp FAS8200 SVM join in the AD name.

Re: NetApp XCP Sync Command Have Some Problem

hmoubara — Fri, 25 Sep 2020 00:57:23 GMT

Hello

The part of the KB that refer to the error message you seeing i had posted in my previous reply.

Can you verify the below:

The target netbios name/machine account cannot be resolved to an IP
The target machine cannot resolve the fallback-user or fallback-group to a SID