topic Re: Can SP / RLM / RSA send Autosupport messages? in Active IQ and AutoSupport Discussions https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Can-SP-RLM-RSA-send-Autosupport-messages/m-p/5397#M125 <HTML><HEAD></HEAD><BODY><P><STRONG>I want to know whether SP or RLM is capable of sending autosupport messages? <BR />What is the purpose of RSA? How does it help to troubleshoot errors from remotely?<BR /><BR /></STRONG></P></BODY></HTML> Mon, 25 Mar 2013 18:48:59 GMT SNETAPPUSER 2013-03-25T18:48:59Z Can SP / RLM / RSA send Autosupport messages? https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Can-SP-RLM-RSA-send-Autosupport-messages/m-p/5388#M123 <HTML><HEAD></HEAD><BODY><P><STRONG style="font-size: 12pt;">Hi</STRONG></P><P></P><P><STRONG style="font-size: 12pt;">I want to know whether SP / RLM or RSA can send autosupport messages via SMTP or HTTP(s)? If so, how to configure it?</STRONG></P><P></P><P><STRONG style="font-size: 12pt;">Thank you in advanced.</STRONG></P></BODY></HTML> Thu, 05 Jun 2025 06:06:52 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Can-SP-RLM-RSA-send-Autosupport-messages/m-p/5388#M123 SNETAPPUSER 2025-06-05T06:06:52Z Re: Can SP / RLM / RSA send Autosupport messages? https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Can-SP-RLM-RSA-send-Autosupport-messages/m-p/5392#M124 <HTML><HEAD></HEAD><BODY><P>options autosupport.support.transport, you should be able to use smtp or http.</P></BODY></HTML> Mon, 25 Mar 2013 18:08:48 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Can-SP-RLM-RSA-send-Autosupport-messages/m-p/5392#M124 bbjholcomb 2013-03-25T18:08:48Z Re: Can SP / RLM / RSA send Autosupport messages? https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Can-SP-RLM-RSA-send-Autosupport-messages/m-p/5397#M125 <HTML><HEAD></HEAD><BODY><P><STRONG>I want to know whether SP or RLM is capable of sending autosupport messages? <BR />What is the purpose of RSA? How does it help to troubleshoot errors from remotely?<BR /><BR /></STRONG></P></BODY></HTML> Mon, 25 Mar 2013 18:48:59 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Can-SP-RLM-RSA-send-Autosupport-messages/m-p/5397#M125 SNETAPPUSER 2013-03-25T18:48:59Z Re: Can SP / RLM / RSA send Autosupport messages? https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Can-SP-RLM-RSA-send-Autosupport-messages/m-p/5400#M126 <HTML><HEAD></HEAD><BODY><P>RSA helps NetApp support, then can make requests to your controllers to trigger autosupport and other things remotely.</P><P>If something fails off hours instead of waiting to get hold of you then trigger a autosupport or request a core dump to be sent.</P></BODY></HTML> Mon, 25 Mar 2013 18:52:25 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Can-SP-RLM-RSA-send-Autosupport-messages/m-p/5400#M126 bbjholcomb 2013-03-25T18:52:25Z