topic Re: report failed in my autosupport reporting portal in Active IQ and AutoSupport Discussions

report failed in my autosupport reporting portal

eisench — Wed, 04 Jun 2025 22:54:13 GMT

Hello Community,

I created some reports but the status for every report is failed. No hint why!

Is there a possibilty to see why the status is failed? The creation process of the reports seemed to be ok.

Regards, Christoph

Re: report failed in my autosupport reporting portal

richard_payne — Mon, 02 Nov 2015 15:09:56 GMT

That sounds lke the issue I had and it's a bug with the website. Last I knew NetApp was working on fixing it. I haven't tried recently but I had the same behavior. No matter what the report was for it failed.

thx,

--rdp

Re: report failed in my autosupport reporting portal

hariprak — Tue, 03 Nov 2015 11:03:30 GMT

Hi,

Can you check "autosupport history show -fields last-update,status,subject,error " with options

You can also refer below KB articles which talks about How to troubleshoot AutoSupport delivery failures,

https://kb.netapp.com/support/index?page=content&id=1015505

https://kb.netapp.com/support/index?page=content&id=3013886

Thanks