topic Re: Refreshing risklist in MyAutoSupport in Active IQ and AutoSupport Discussions

Refreshing risklist in MyAutoSupport

Phil109 — Wed, 04 Jun 2025 21:35:14 GMT

Hey guys,

is there any way to instant refresh the risklist / health monitor in my autosupport? The trick with sending a WEEKLY_LOG manually does not work. I can see the message in the history but the risks didn't refresh although I fixed them.

I need to know this for 7-Mode running 8.2.x.

I hope someone can help me 🙂

Re: Refreshing risklist in MyAutoSupport

Naveenkumarp22 — Fri, 01 Apr 2016 14:14:21 GMT

You have to acknowledge the alert on Operations Manager (DFM) then only it will show you as healthy.

Re: Refreshing risklist in MyAutoSupport

sudiph — Sat, 16 Apr 2016 22:03:51 GMT

Currently, there is no way to instantly refresh risks in My AutoSupport.

You can send in an user triggered AutoSupport, and it may take up to 24 hours to refresh the list.

Thanks,

Sudip