topic Re: Login failed at OneCollect in Active IQ and AutoSupport Discussions

Login failed at OneCollect

david79 — Wed, 04 Jun 2025 11:20:50 GMT

Hi all,

I installed OneCollect 1.9 and tried to run New Data Collection.

I had no issue for Validate with Type, Sub Type, Hostname, Username, Password.

But when I click [Save or Collect] with NetApp SSO id and password, I got "login failed" error.

Please let me know how to resolve it.

Thanks,

David Chung

Re: Login failed at OneCollect

david79 — Tue, 28 Jan 2020 19:27:15 GMT

I opened the case and contacted with CSD Support Operations and Technical support Center but they couldn't resolve it.

Re: Login failed at OneCollect

andris — Wed, 29 Jan 2020 21:14:03 GMT

David,

Post your issue in the community forum listed below.

http://community.netapp.com/t5/forums/postpage/board-id/oncommand-storage-management-software-discussions

How to get Support

NetApp Active IQ OneCollect is supported via NetApp Communities. Create a new discussion on NetApp Communities for any questions, concern, or feedback. You must either type OneCollect in the Label field or click OneCollect link provided under the Choose a Label section. Click Post to send your feedback to NetApp.