Active IQ Config Advisor Data collection stuck at 2%

NetApp_Journeyman — Wed, 04 Jun 2025 11:17:24 GMT

Hi all

I've run into a bit of a snag regarding the Config Advisor. It worked flawlessly for 2/3 of our machines (that are hosted on Network A), however it flat out isn't working on the 3rd machine (network B). How should I proceed?

Re: Active IQ Config Advisor Data collection stuck at 2%

Mjizzini — Wed, 04 Mar 2020 05:07:09 GMT

This situation may be related to the network side more than the filer side.

I will sugest to :

. Eliminate your network bu collecting a packet trace.

. Troubleshoot further using Active IQ Config Advisor (Attached)

. Troubleshoot Active IQ PAS Ingestion on the filer using the following kb.

https://kb.netapp.com/app/answers/answer_view/a_id/1082994/loc/en_US

topic Re: Active IQ Config Advisor Data collection stuck at 2% in Active IQ and AutoSupport Discussions

Active IQ Config Advisor Data collection stuck at 2%

Re: Active IQ Config Advisor Data collection stuck at 2%