topic Active IQ Unified Manager operation state failed after headswap in Active IQ and AutoSupport Discussions https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Active-IQ-Unified-Manager-operation-state-failed-after-headswap/m-p/158994#M1690 <P>Hi,</P> <P>&nbsp;</P> <P>My costumer did headswap and Unified Manager collecting the health state successfully but failed to collect the operation state.&nbsp;</P> <P>I have tried to upgrade for 9.7 (from 9.5) but both version have the issue.</P> <P>I assume that I can remove the cluster add added it again but I dont want to loss the history data.</P> <P>&nbsp;</P> <P>I also tried this KB with no success</P> <P><A href="https://kb.netapp.com/Advice_and_Troubleshooting/Data_Infrastructure_Management/OnCommand_Suite/ActiveIQ_Unified_Manager_users_forced_to_log_out_of_UI_and_Cluster_monitoring_fails" target="_blank">https://kb.netapp.com/Advice_and_Troubleshooting/Data_Infrastructure_Management/OnCommand_Suite/ActiveIQ_Unified_Manager_users_forced_to_log_out_of_UI_and_Cluster_monitoring_fails</A></P> <P>&nbsp;</P> Wed, 04 Jun 2025 10:55:42 GMT nati 2025-06-04T10:55:42Z Active IQ Unified Manager operation state failed after headswap https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Active-IQ-Unified-Manager-operation-state-failed-after-headswap/m-p/158994#M1690 <P>Hi,</P> <P>&nbsp;</P> <P>My costumer did headswap and Unified Manager collecting the health state successfully but failed to collect the operation state.&nbsp;</P> <P>I have tried to upgrade for 9.7 (from 9.5) but both version have the issue.</P> <P>I assume that I can remove the cluster add added it again but I dont want to loss the history data.</P> <P>&nbsp;</P> <P>I also tried this KB with no success</P> <P><A href="https://kb.netapp.com/Advice_and_Troubleshooting/Data_Infrastructure_Management/OnCommand_Suite/ActiveIQ_Unified_Manager_users_forced_to_log_out_of_UI_and_Cluster_monitoring_fails" target="_blank">https://kb.netapp.com/Advice_and_Troubleshooting/Data_Infrastructure_Management/OnCommand_Suite/ActiveIQ_Unified_Manager_users_forced_to_log_out_of_UI_and_Cluster_monitoring_fails</A></P> <P>&nbsp;</P> Wed, 04 Jun 2025 10:55:42 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Active-IQ-Unified-Manager-operation-state-failed-after-headswap/m-p/158994#M1690 nati 2025-06-04T10:55:42Z